What are the responsibilities and job description for the Food & Beverage Manager position at AC Hotel Bentonville?
Job Description
Job Description
Description :
TheF&B Manager sets and achieves the highest standards in all areas of restaurant operations including the Team Member experience, Guest experience, and financial results. They oversee training and development of all restaurant Team Members and lead the way in providing exceptional food in a safe, clean and inviting atmosphere.
RESPONSIBILITIES :
- Maintains P&L authority over assigned location.
- Manages the reservation system, flow of service, staff scheduling, schedule adjustments, and attendance notices.
- Facilitates staff briefings prior to all shifts. Must be a subject matter expert on all menu items and general guest information.
- Identifies talent both internally and externally. Interviews, hires and on-boards new Associates, with the intention of finding future leaders.
- Monitors the work performance of staff and trains and develops Associates through one-on-one discussions, performance evaluations, and shoulder-to-shoulder education so they excel in their current role and are prepared for future career opportunities.
- Motivates, inspires, and constantly challenges the team to achieve at their highest level. Recognizes and rewards excellent performance. Quickly improves, or removes, low performers through coaching and documentation.
- Encourages staff to embrace the Mission and Values of the Company. Displays a passion for restaurant / hospitality, guest service and quality improvement. Upholds the attitude that we have never truly “arrived” because we are always striving to enhance the overall dining experience, quality, guest service, efficiency and revenue.
- Maintains current knowledge of Company and departmental policies and procedures and communicates expectations to staff.
- Promotes excellent guest service and handles guest concerns in a prompt and professional manner. Ensures Associates conduct themselves in a professional manner with the awareness that all actions and communications are within guest view.
- Maintains restaurant cleanliness in accordance with company standards. Assures sanitation standards are maintained in accordance with OSHA regulations and local health and safety codes. Participates in daily safety and cleanliness inspections. Assigns cleaning tasks to Associates during slow periods. Reports all maintenance requests in a timely manner.
- Ensures restaurant equipment is properly maintained and safely operated. Ensures that safety and security standards are emphasized and adhered to, and that Associates are trained in appropriate responses to unsafe situations.
- Performs and understands managerial functions with the POS system. Ultimately responsible for all cashhandling and accountability.
- Assists with marketing and promotional programs to build restaurant sales.
- Writes timely schedules that meet the financial needs of the business while ensuring an excellent guest experience.
- Approves payroll hours on a daily and weekly bases for all restaurant personnel.
- Performs duties of Host, Server and Server Assistance, Food Runner when needed.
- Communicates daily with General Manager of the hotel and the VP of Culinary Operations.
- Enforces adherence to all side work.
- Maintains a positive working relationship with Kitchen staff.
- Additional tasks and responsibilities may be assigned at the discretion of Hotel GeneralManager.
Requirements :
KNOWLEDGE, SKILLS AND ABILITIES :
EXPERIENCE :
PHYSICAL DEMANDS :
