What are the responsibilities and job description for the Banquet Captain [AC Hotel / Residence Inn Reston] position at AC Hotel by Marriott Reston / Residence Inn by...?
Join Our Team as a Banquet Captain at Seven & Syn Restaurant and Rooftop Bar!
Are you ready to elevate your culinary career and lead a talented kitchen team in an exciting, ever-evolving environment? We're seeking a meticulous, passionate, and disciplined Banquet Captain for our Seven & Syn Restaurant and Rooftop Bar, located within the sophisticated AC Hotel by Marriott® and Residence Inn in Reston.
Inspired by Reston's Guiding Principles: Our Seven & Syn Restaurant and Rooftop Bar is founded on the same "guiding principles" that shape the Reston community. We aim to provide a quality of life that encourages our guests and staff to live, work, and play within their own community. Our establishment is designed to foster a stronger sense of community ties, where common grounds and scenic beauty are shared equally. This commitment to inclusivity and community building is at the heart of everything we do.
Why You'll Love Working With Us:
- Location, Location, Location: Our restaurant and bar is situated at the heart of Reston, adjacent to the Reston Town Center Metro Station and the vibrant Reston Town Center. Enjoy the convenience of being in a prime location with easy access to transportation, entertainment, and shopping.
- Innovative Culinary Experience: Lead a team that works with a seasonally chef-created menu that changes with the seasons, offering our guests a fresh and exciting dining experience every time they visit.
- Dynamic Work Environment: Contribute to the success of a vibrant kitchen team that values collaboration, efficiency, and excellence in every task.
Essential Functions:
Ensure that once a booking is confirmed, all detail and requirements are noted, including but not limited to number of covers, where to assemble, where to serve, details of menu, plan of tables and entertainment.
- Compile duty rosters, making certain that adequate numbers of experienced staff will be on duty.
- Greet the host and circulate during the course of the function to ensure availability in the event of a problem or complaint.
- Check the function room and cloakrooms for cleanliness before guests arrive, table layout and stipulated specific requirements to enable shortcomings to be rectified.
- Brief the bar and waiting staff before the function commences.
- Ensure that surplus equipment is removed once the function is over and returned to its correct storage place.
- Give guest letters and comments to the catering manager.
- Work closely with the sales department to maximize revenue.
- Maintain written and verbal communication with meeting planners and groups to determine setups, numbers attending, types of facilities required, meal arrangements and other special needs.
- Upsell convention and conference service capabilities. Contact clients to sell special amenities and/or extra to enhance meetings.
- Guide clients through property limitations.
- Extensive knowledge of hotel features.
- Know meeting room sets and A/V requirements.
- Ensure that all safe food-handling procedures are followed by staff (HACCP)
- Ensure the cleanliness of the meeting space and storage spaces before, during and after a function.
- Responsible for following proper requisitioning procedures for alcohol and/or mixers.
- Responsible for creating an accurate function/catering event bill/invoice for the client.
- Responsible for training, supervising and monitoring alcohol awareness programs such as TIPS are followed by the staff.
- Responsible for requisitioning/ordering necessary A/V equipment or additional equipment as needed from outside vendors.
- Responsible for the maintenance and storage of all A/V and other equipment.
- Responsible for the banquet linen inventory including but not limited to storage, inventory process and pre-staining of linen.
- Responsible for the proper set-up of each function.
- Responsible for proper setup and storage of banquet props, china, silverware and service ware.
- Responsible for maintaining and ordering banquet disposables and food items within budgeted amounts.
- Responsible for training and supervising staff on proper service standards and hotel or brand guest service standards.
- Adhere to all work rules, procedures and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
Secondary Responsibilities:
- Actively participate within the community to create booking opportunities.
Education and Experience:
- Previous sales/catering experience.
Skills and Abilities:
- Good Communication Skills
- Excellent listening skill.
Benefits and Perks
Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absences, retirement plans, paid time off, hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify
We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.
If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.