What are the responsibilities and job description for the Banquet Supervisor/Banquet Captain position at AC Hotel by Marriott Savannah Historic District?
Essential Functions:
- Understand Banquet Event Orders to ensure safe, efficient event set up and break down.
- Help set up and break down buffet or other special food service tables and equipment.
- Complete prep and side work efficiently so focused attention during the event can be given fully to guest care.
- Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments.
- Always ensure quality guest service and comfort at all times by monitoring the area continuously.
- Respond to guest requests in a friendly, timely and efficient manner.
- Attend to all needs of the guests during functions and function related duties.
- Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
- Must be able to set tables to specifications, carry trays, and deliver excellent customer service
Supervisory Responsibility:
- Attend weekly BEO meeting
- Setup weekly BEO Boards
- Supervise Banquet Servers and Banquet Setup team
- Assist in a supervisor capacity in the other F&B outlets as needed
Work Environment: Semi-Professional work environment requiring uniform standard dress. May interact with guests, other co-workers, work collaboratively.
Other Duties:
Please note that this description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice
Requirements:
- High School Diploma or equivalent preferred. Must be at least 18 years of age
- Knowledge of food services preferred
- Must be authorized to work in the United States
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to lift, carry and walk/stand for extended periods of time
Core Competencies: All North Point Hospitality employees are expected to exhibit the following behaviors in performing their job duties:
- Professionalism
- Ability to delight guests by anticipating needs and responding in a friendly, helpful manner
- Consistently caring and respectful attitude toward internal and external customers
- Act as gracious host to all guests
