What are the responsibilities and job description for the Front Desk Agent / Full Time PM position at AC Hotel by Marriott?
Job Summary
Join our Team! The AC Hotel Tucson Downtown is offering an exciting opportunity for a hospitable guest-focused, friendly, outgoing individual to greet and assist guests as our Front Desk Agent . The ideal candidate must multi-task effectively and must be able to work in a fast-paced environment. The qualified, proactive candidate will be responsible for customer service, checking in/out guests, and responding to guests’ requests.
Qualifications
- Customer service experience in a hospitality setting
- Front desk or hotel experience preferred
- Strong communication skills and phone etiquette
- Ability to handle guest inquiries and provide excellent guest services
- Knowledge of multi-line phone systems and guest relations
- Bilingual or multilingual skills a plus
- Previous experience in night audit or hospitality management is advantageous
Job Type: Full-time
Pay: From $15.60 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Night shift
Work Location: In person
Salary : $16
