Night Auditor Clerk

As a Night Auditor at the AC Hotel in Downtown Missoula, your responsibilities will include, but are not limited to;

• Be Accountable – your job is to ensure all aspects of the hotel’s records of the prior days operations are processed timely and accurately recorded. This data then becomes a tool for management the next day so accuracy is key!
• Make a Great Last Impression – while checking the guest out, inquire about their stay and let them know you really care so if they had a problem or complaint, they share it with you. Be courteous at all times.
• Make a Great First Impression – if someone is checking in on your shift, chances are they are pretty tired as most guests are already asleep. Help them get settled in quickly and efficiently.
• Be Helpful – you are the person who guests will turn to for help or with questions during the overnight shift. Do your best to meet and exceed their expectations with your answers.
• Be a Safety & Security Agent – follow your hotel’s established safety and security policies & procedures. Anticipate problems and call management as needed. It is possible that at your hotel you are the “manager on duty” during the overnight hours and if so, take this role very seriously.
• Engage with Guest Membership - As a part of Marriott's global Bonvoy membership program, the majority of our business comes from loyal guests that choose us for the benefits that they've earned. Every guest is an opportunity to make current members feel appreciated, and enroll new members for a chance to welcome them back again.

Perks and benefits:

• Medical, dental, and vision benefits after a short waiting period
• 401(k) after a short waiting period
• Generous paid time off
• Hotel discounts - Travel anywhere within Marriott/ New Castle hotels
• Gym membership
• Membership enrollment incentives

Pay:

$18/hr

Schedule:

• 10 hour shift, 3-4 days a week

Job Requirements

This role requires good verbal and written English communication skills, with experience in a hotel or related field preferred. An accounting background is also preferred but not required although a strong, accurate attention to detail is necessary. You must be able to handle cash or credit transactions and have front office software proficiency. This job requires light work – exerting up to 20 pounds of force occasionally and/or up to 10 pounds frequently with a regular need to lift, carry, push, pull or otherwise move objects. From time to time you may need to assist with luggage which may require you to exert force of up to 50 pounds of force. This role may be asked to assist with van service –if so a valid driver’s license will be required. Long hours, many of which may be spent standing, as well as the ability to work independently essential