What are the responsibilities and job description for the Assistant Housekeeping Manager position at AC Hotel Cincinnati Downtown at The Banks?
About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description:
AC Hotel Cincinnati at The Banks is located in downtown Cincinnati at The Banks, adjacent to the Great American Ballpark, and Small Park. Our talented team has created a reputation for service excellence. In order to continue that level of service, we need to keep hiring only the best team members. If you're looking to grow in a career with a leading hotel, you need to come see what a career with us can do for you!
Overview:
Responsible for overseeing and coordinating the activities of the housekeeping staff.
- Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas.
- Inspect guest rooms, public areas and heart of the house for cleanliness.
- Train, motivate, coach, counsel and discipline staff members.
- Maintain a regularly scheduled cleaning program.
- Order, and maintain all department supplies and linen inventories.
- Assist with processing payroll.
- Assist with monitoring budgets and labor expenses.
- Ensure housekeeping requests from guests or management are responded to in a timely, efficient and friendly manner.
- Assist with cleaning rooms or assiting in laundry when needed.
- Collaborate with other departments to enhance overall guest satisfaction.
- Perform all other duties deemed necessary by management.
- Must be proficient in Outlook, Word and Excel and have basic computer knowledge.
- Able to lift and move items weighing up to 30 pounds.
- Must be able to bend, twist, lift and stand for the shift worked.
- Attention to detail.
- Excellent communication skills.
