What are the responsibilities and job description for the Front Desk Associate position at AC Hotel Naples 5th Avenue?
FRONT DESK ASSOCIATE
NAPLES, FL
OTO Development is pleased to announce a wonderful opportunity for a Front Desk Associate. This position reports to the Operations Manager.
Please Note: This is a part-time position requiring availability for 1-4 days a week, with the potential to transition into a full-time role in the future.
What will you be doing most days?
Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay
Work proficiently on the hotel’s electronic reservation system, as well as, other computer programs to ensure a seamless workflow
Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity
Anticipate guests’ needs and go out of your way to maximize the guest experience
Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests
What are the requirements for this position?
You love working with people and will go above and beyond for each guests’ needs
You work well with others and enjoying working and being part of a team
You have excellent oral, written, and interpersonal communication skills
You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests
Physical Requirements for this Position
This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
Travel Requirements
This position would require little to no travel outside the property and surrounding area.
About OTO
OTO Development (OTO) is one of the fastest growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S. with brand partners: Marriott, Hilton & Hyatt. For six years, OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team!OTO provides competitive pay and benefit programs, including medical insurance options, dental and vison insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.Position: Front Desk AssociateDepartment: PropertyHourlyPosition Reports to: General Manager
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Every weekend
- Holidays
- Morning shift
- Nights as needed
- Night shift
- On call
- Overnight shift
- Overtime
- Rotating weekends
- Weekends as needed
Experience:
- Hotel experience: 1 year (Preferred)
Job-related location requirement:
- Candidates must be within a 25-mile radius.
Work Location: In person
Salary : $18
