What are the responsibilities and job description for the Pool Server (Full-Time - Seasonal opportunity) position at AC Hotel Nashville Downtown?
Please note that this is a seasonal opportunity expected to last from May to September.
SUMMARY:
As a member of the NPH Team, the Pool Restaurant Server delivers an exceptional guest experience by warmly greeting customers and responding promptly and efficiently to their requests.
Essential Functions:
- Serves ice water and/or coffee upon greeting the table.
- Accurately relays order to kitchen or bar and serves courses from kitchen and service bars.
- Garnishes and decorates dishes preparatory to serving.
- Serves patrons from dish at table on occasion.
- Observes diners to fulfill any additional request and to perceive when meal has been completed.
- Totals bill and accepts payment or refers patron to cashier, using arithmetic, including making change.
- Replenishes supplies and prepares for the next meal.
- Takes the initiative to greet guests in a friendly and warm manner.
- Other duties as assigned.
Please note that this description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Qualifications and Skills:
- High School Diploma or Equivalent preferred.
- Must be min 18 years of age.
- Valid TABC license
- Must be authorized to work in the United States.
- Must be able to maintain timeliness and attendance.
- Attention to detail.
- Strong interpersonal skills.
- Strong communication skills.
Work Environment: Semi-professional work environment requiring uniform dress. Requires frequent interaction with guests and other employees. Routinely uses standard restaurant equipment, point of sale system. Exposure to heat, various food types.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
- Frequent standing (up to 8 hours), walking, occasional bending or reaching.
Core Competencies: All North Point Hospitality employees are expected to exhibit the following behaviors in performing their job duties:
- Professionalism
- Ability to delight guests by anticipating needs and responding in a friendly, helpful manner
- Consistently caring and respectful attitude toward internal and external customers
- Act as gracious host to all guests
Benefits:
- Employer subsidized medical insurance plans
- Vision & Dental
- Vacation / Holiday pay
- 401k and Roth Retirement Savings programs
- Employee Wellness Program
- Free access to financial education platform
- Employer-paid Accidental Death and Dismemberment Insurance
- Travel discounts on room rates and food/beverage purchases through the hotel brand
- Flexible Spending Account
- Group Life Insurance for spouse and/or children
- Critical Illness Coverage
- Short Term Disability Insurance
About North Point Hospitality Group:
Founded in 1978, North Point Hospitality is a multi-brand hotel development and management company based in Atlanta, GA. Our philosophy centers around developing upscale, brand-defining hotels in prime markets, partnering with industry leaders such as Hilton and Marriott. With a proven track record, North Point and its affiliate companies have developed 29 hotels from the ground up with a total investment over $540 million. The company currently owns and operates 8 hotels in the southeast, including 7 Hilton and Marriott brands. An additional 6 hotels are either under construction or in active development.
