What are the responsibilities and job description for the Housekeeping Manager position at AC Hotel Portland?
- Primary duties include; directing, interviewing, hiring, counseling, plan work schedules, assign work duties of Housekeeping associates.
- Lead pre-shift meetings communicates arrivals, departures, identifies VIP’s, delegates room assignments and duties.
- Interviews and selects new Associates for hire
- Monitor the housekeeping staff and their productivity and efficiency for the purpose of recommending promotions or other changes in their status
- Handles employee complaints and grievances and disciplining them up to termination when necessary
- Determine the type of materials, supplies, and tools to be used or merchandise to be bought, stocked and sold.
- Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
- Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
- Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
- Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
- Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
- Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
- Ensure all guest rooms are thoroughly cleaned and turned over in a timely manner, including assisting with cleaning check-outs and stayovers as needed to maintain high cleanliness standards and guest satisfaction.
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Experience:
- Housekeeping Supervisor: 2 years (Preferred)
Language:
- English and Spanish (Preferred)
Ability to Commute:
- Portland, OR 97204 (Preferred)
Ability to Relocate:
- Portland, OR 97204: Relocate before starting work (Preferred)
Work Location: In person
Salary : $55,000 - $60,000
