What are the responsibilities and job description for the Membership Advisor position at acac Fitness & Wellness Center?
Job Type Full-time Description
If you enjoy interacting with people and sustaining great rapport with those who are within the fitness community as well as those who would love to be a part of the fitness community, then this is the ideal position for you! As a Membership Advisor you will become the gateway to introducing or reintroducing prospective club members to the importance of being a member at the club but also living a healthy lifestyle!
There is no time like the present, please feel free to apply today!
Job Description
Summary / objective
Responsible for generating new sales and memberships for the club, as well as managing member satisfaction and retention.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Meet or exceed established monthly sales goals
- Meet or exceed weekly call goals
- Meet or exceed weekly self-generated outreach goals
- Infiltrate the surrounding market, produce leads, schedule appointments, and tour prospective members
- Successfully use and operate membership management software system
- Generate and execute creative ideas to promote membership and programs
- Systematically follow up with prospective members within the designated time frame
- Maintain knowledge of club membership pricing and costs
- Maintain knowledge of club policies and procedures, particularly those related to membership sales
- Support and handle membership problems and changes; make decisions in consideration of the club's policies and procedures
- Establish and maintain relationships with members / guests to make all feel welcome
- Proactively seek out and participate in opportunities to build a member base and promote club
- Keep members informed of club events and activities and encourage participation
Requirements
Physical demands
Required competencies, education, and experience
Company Expectations
Affirmative Action / EEO statement
acac is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.
