What are the responsibilities and job description for the Youth Programs Director position at ACAC Greenville?
Description
FLSA Classification: Exempt
Reports to: General Manager
Summary/objective
Responsible for developing, coordinating, and supervising all youth programs and activities, including After-school, Summer Camp, Kids Night Out, Kids Day Off, and other youth-focused events.
Essential Functions
- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Provide strong leadership with excellent communication skills and problem-solving abilities
- Responsible for the hiring and training of team members
- Develop an adequate staffing plan and team schedule
- Monitor team member productivity, provide constructive feedback and coaching
- Create and foster a team culture that is centered on achieving goals with a high level of customer service
- Conduct periodic and annual team performance evaluations
- Keep team and members informed of events and activities and encourage participation
- Support and handle member issues; make decisions in consideration of the club’s policies and procedures
- Create and support special events to promote the department and club
- Maintain regularly scheduled hours on the department schedule
- Maintain facility and equipment in safe, working, and clean condition
- Purchase and maintain supplies necessary for successful facility operation
- Follow licensing guidelines and requirements for any programs requiring licenses
- Develop fun, creative, and revenue-producing programs
- Communicate in a professional and timely manner, specifically when it relates to communication with parents/caregivers
- Active participation and support in system-wide departmental project teams
- Appropriately document any incidents, accidents, and unusual occurrences
Requirements
Physical Demands
- Able to stand, move, walk, and bend for the duration of a shift
- Able to fully participate in all program activities
- Available to work in warm and humid outdoor conditions
- Available to work varied shifts including days, evenings, weekends, and holidays
Required competencies, education, and experience
- College Degree required
- Must have a working knowledge of State and/or federal childcare standards
- Must be able to successfully pass background checks as required by state social services standards
- Prior experience leading and managing youth programs preferred
- Prior experience with leading and supervising teams
- Superior customer service and communication skills
- Must have a genuine interest in working with and interacting with children
- Proficient computer skills
- All ages CPR and Pediatric First Aid certification
- H.E.R.O. training must be completed within the first 30 days of employment
Company Expectations
- Read, sign, and abide by the policies included in the Team Member Handbook
- Park in team member-designated areas
- Club cleanliness is an all-team responsibility; assist whenever necessary in any area of the club to keep the club neat and clean
- Assist with Service Days
- Assist with acac programs, special events, or activities outside your department
- Promptly return messages
- Exhibit a positive attitude at all times
- Deliver five-star service to members and guests with friendliness, direct eye contact, and a pleasant demeanor at all times
Affirmative Action/EEO Statement
acac is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.
