Administrative Office Associate

Job Title: Administrative Office Associate
Grade Level/Terms of Employment: Grade 112.2 / 260 days (12 months)
FLSA Status: Exempt
Work Location: Academic Office at Norrell
Immediate Supervisor: Director, Secondary Success Pathways

General Description:
The Administrative Office Associate performs a wide range of administrative functions to facilitate the efficient operation of an Office/department or school. Administrative Office Associates also provide exemplary customer service to both internal and external stakeholders.

Essential Duties and Responsibilities:

• Plans, initiates, and carries to completion office support activities
• Composes non-routine letters, answers telephone, and informs and advises the public, students, and faculty on a variety of matters related to department operations and policies by telephone or through personal contact
• Maintains logs on incoming correspondence and action documents and follows up on work in progress to ensure timely response or action
• Maintains supervisor’s calendar as required, formats and types confidential and general correspondence, reports, and statistical data
• Operates a personal computer and related equipment to produce correspondence, reports, charts, and other materials using numerous management techniques to enter, edit, print, and file data
• Greets customers in person or on the telephone; answering or referring inquiries
• Maintains customer confidence and protects operations by keeping information confidential
• Submits and maintains all leaves, payroll, and personnel records, clerical records, and reports
• Tabulates and prepares reports of financial data, and makes travel arrangements
• Organizes and archives physical and electronic documentation
• Maintains office supplies by checking stock to determine inventory levels, anticipating needed supplies; placing and expediting orders
• Keeps equipment operational by following the manufacturer’s instructions and procedures
• Secures information by completing database backups
• Provides historical reference by utilizing filing and retrieval systems
• Maintains technical knowledge by attending educational workshops and reading administrative support publications
• Establishes and maintains effective working relationships with personnel in other schools, offices, and governmental agencies
• Assumes responsibility for own professional growth and development by keeping current with the literature and new research findings
• Performs other related duties as assigned

Qualifications:

• High school diploma or its equivalent, plus two years of office associate experience
• Work experience in a school office or division central office is preferred
• Exceptional organizational skills
• Ability to multitask and prioritize in a fast-paced environment
• Ability to effectively communicate with and work cooperatively and collaboratively with co-workers, school staff, students, and the general public
• General knowledge of business office procedures, practices, and equipment
• Ability to perform basic mathematical calculations, excellence in business English, grammar, spelling, and punctuation
• Ability to communicate clearly and concisely, both orally and in writing
• Ability to establish and maintain effective working relationships with others
• Must be adaptable to changing priorities, can work independently, and ability to effectively complete multiple assignments simultaneously
• Excellent customer service and public relations skills required
• Ability to exercise tact, good judgment, and initiative
• Considerable skills in operating a computer
• Experience using Microsoft Office, Word, and Excel software applications required

HOW TO APPLY: All applicants (including RPS employees) must submit an online application. Please access the website at: www.rvaschools.net

Please upload a current resume with your application.

Three reference names and contact information will be required if you progress to the interview step of the selection process. Richmond Public Schools will conduct a background investigation, fingerprinting, and tuberculosis screening as a condition of employment.  EOE.

Salary : $41,110 - $63,222