What are the responsibilities and job description for the Automotive Service Advisor - Tipton position at Academy Chrysler Dodge Jeep Ram?
The NEW, STATE-OF-THE-ART, Academy Chrysler Dodge Jeep Ram in Tipton, part of The Chariot Automotive Group, is looking for experienced Service Advisors to join their Team!
Academy Chrysler is part of a growing family of dealerships that offers a fun working environment, great pay and benefits, as well as the opportunity to grow and advance your career.
Job Responsibilities:
- Consult and interpret customer needs for the mechanics
- Serve as the primary point of contact for all automotive service and repair matters
- Understand customers’ problems and arrange for appropriate service
- Prioritize required services, and offer options
- Set and manage the expectations of the service delivery for both the customers and mechanics
- Continuously keep the customer updated on repair needs and completion times
Job Requirements:
- At least 1 year of Service Advisor experience is required, dealership experience preferred
- Exemplary customer service skills are a must
- Tekion experience is a plus
- Stable work history
- Valid driver's license with a clean driving record
- Must pass a background check and drug screen
Dealership Benefits:
- Competitive wages
- Paid training program
- Health, Dental, Vision, and additional benefits available
- 401k with company match
- Paid time off after 90 days
- Employee Service and Parts Discount Program
- Professional working environment
- Opportunities for career advancement
WE ARE AN EQUAL OPPORTUNITY EMPLOYER