What are the responsibilities and job description for the Integration Engineer position at Acadeum?
Location : Remote (preference to candidates in Austin, Orlando, or Boston) with 5-10% travel Department : Engineering Reports To : VP of EngineeringApply by sending resume to hiring@acadeum.comResponsibilities : Technical Integration & Implementation Design, develop, and implement custom solutions to integrate client data systems with Acadeum's platform Oversee the technical implementation process for custom integrations throughout the client lifecycle, utilizing and expanding our APIs as neededCreate and maintain documentation for integration processes and client-specific solutions Automate and streamline internal workflows, processes, and tasks to increase operational efficiency and productivity within the organization.Serve as technical lead during client implementations, providing guidance and problem resolution Support pre-sales activities with technical demonstrations and consulting Deliver ongoing technical support to ensure successful client outcomes Diagnose and resolve complex technical issues for clients with an emphasis on identifying and solving the root cause Gather, analyze, and report on customer insights to inform our product roadmap Drive the implementation and adoption of new product capabilities Required Qualifications and Preferences : 5-7 years of experience combining technical implementation, product management, and client support Bachelor's degree in business, Computer Science, Information Technology, or related field preferred Strong familiarity and understanding of APIs, data exchange protocols, SaaS platforms and cloud services Hands-on experience with, and a solid understanding of relational database systems, including data modeling, query optimization, and schema design Practical knowledge of version control systems like Git, issue tracking tools like JIRA, and other development tools that facilitate collaboration and streamline the development process Domain expertise in educational technology or academic systems preferred Excellent project management and organizational skills Outstanding written and verbal communication abilities Demonstrated problem-solving skills and analytical thinking Acadeum is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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