Admissions Counselor

This is a Full-Time position - working 12-hour shifts.

​ESSENTIAL FUNCTIONS:

• ​Respond to inquiries about the facility within facility policy timeframes.
• ​Ability to develop therapeutic relationships with patients and families.
• ​Perform benefit eligibility to ensure patient benefits are active at the time of admission. Communicate benefit eligibility to the business office and the patient or significant other.
• ​Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
• ​Coordinate admission and transfer from referral sources and between levels of care within the facility.
• ​Maintain knowledge of milieu management.
• ​Communicate projected admissions to designated internal representatives promptly.
• ​Ensure all clinical information from referral sources or patient (including medical comorbidity information) is received, when possible, prior to patient admission.
• ​Schedule (when applicable) and complete pre-admission assessments, consult with the admitting physician, and communicate disposition recommendations to patient or their family.
• ​Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.
• ​Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.
• ​Admit patient in the registration and accounting system. Complete all admission and consent forms with the patient.
• ​Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

​EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• ​Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
• ​Three or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.
• ​Experience in the managed care pre-certification process, level of care assessments and utilization preferred.

Available Benefits:

Agave Ridge provides a comprehensive package of benefits for our employees. Current PRN benefits include:

• Acadia Healthcare 401(k) plan with match
• Excellent training program
• Professional growth opportunity that is second to none in the industry. Join a team with defined career paths and a national family of hospitals and facilities