What are the responsibilities and job description for the Business Office Coordinator position at Acadia Behavioral Health (Pioneer Behavioral Health)?
Employment Type: Full-Time
ESSENTIAL FUNCTIONS:
- Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
- Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
- Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
- Complete adjustment forms for any charity or administrative adjustments for approval.
- Complete promissory notes for patients that request payment arrangements.
- Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.
- Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
- Assist business office with claim follow up and billing procedures.
OTHER FUNCTIONS:
- Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- High school diploma or equivalent required.
- Three or more years' experience in related field required.
- Must have strong Excel skills and experience in creating and maintaining spreadsheets.
- Previous financial counselor experience preferred.
- Extensive knowledge and understanding of Commercial Insurance required.
