What are the responsibilities and job description for the Housing Manager position at Acadia National Park?
Title: Housing Manager
Reports To: General Manager
Department: Employee Services
Summary of Position
Responsible for the effective and timely coordination and communication of all employee housing assignments at sites controlled or owned by the Company to ensure efficient and effective rooming arrangements for all employees. Also responsible for the coordination and implementation of employee activities.
Duties and Responsibilities
Reports To: General Manager
Department: Employee Services
Summary of Position
Responsible for the effective and timely coordination and communication of all employee housing assignments at sites controlled or owned by the Company to ensure efficient and effective rooming arrangements for all employees. Also responsible for the coordination and implementation of employee activities.
Duties and Responsibilities
- Work closely with HR and management to identify and facilitate effective room assignments for all employees occupying company-provided housing;
- Own the Employee Housing Map and keep updated at all times to ensure timely and accurate visibility with those on a need-to-know basis;
- Work closely with the maintenance team and site management to ensure that all company-provided rooms are clean, in good working condition with clean linens and set up appropriately;
- Track company assets related to employee housing such as mattresses, linens, furniture items, bicycles, etc. to ensure a complete and appropriate inventory that maximizes employee comfort;
- Ensure that the company meets/exceeds the legal requirements to achieve licensing permits (if applicable) related to employee housing;
- Meet and greet all new hires, upon their arrival to the site whenever possible, in a warm and friendly manner, be prepared to conduct tours and assist with move-ins;
- Communicate with site management so they are aware of new hire arrivals and are prepared to assist with checking new staff into their accommodations;
- Meet with all departing employees, who occupy employee housing, to conduct room inspections and ensure they are being left in a good and clean condition to effectuate return of housing deposits if applicable;
- Assist management with scheduled room inspections on a frequent basis, at least monthly, and file reports related to room conditions;
- Work with site management to create a monthly employee activities calendar that engages employees outside of work hours to provide a fun and relaxing experience;
- Be the “go to” resource for employees with questions or concerns related to employee housing;
Position Requirements
- Excellent customer service and teamwork skills
- Ability to work independently and exercise sound judgment
- Strong communication and interpersonal skills with the ability to interact positively and effectively with many types of personalities
- Strong organization skills and attention to detail
- Able to lift up to 25 pounds frequently and participate in bending, twisting, squatting and standing activities for long periods of time throughout each day
- Intermediate computer skills – Microsoft Office (Word, Excel)
- Must possess a valid U.S. driver’s license.
- Comfortable and experienced with driving and transporting staff in 14-passenger vans or similar vehicles.
Knowledge and Experience
Education:
High school diploma or equivalent
Experience:
Experience:
Minimum 2 years customer service or employee relations experience
Supervisory experience
Resort/National Park experience preferred
Resort/National Park experience preferred
