What are the responsibilities and job description for the Revenue Cycle Manager - Payor and Vendor Relations position at Acadian Ambulance?
Acadian Client Services (ACS) is a division of Acadian Companies handling all of the billing and revenue cycle functions for the Ground Ambulance and Air Med divisions. We are looking for a highly motivated individual to fill the Revenue Cycle Manager of Payor and Vendor Relations.
JOB SUMMARY: The Manager of Payor and Vendor Relations is a key leadership position for the revenue cycle team at Acadian. This position oversees the revenue cycle functions and accounts receivables for their team and works collaboratively with the revenue cycle manager team. This manager will need to have established leadership skills, and strong interpersonal skills in order to lead their team effectively. This position will be responsible for making strategic decisions on workflow and processes in an effort to maximize reimbursement and drive efficiency.
JOB LOCATION: Lafayette, LA - This position is based in the office.
REPORTS TO: Senior Director of Revenue Cycle
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Development and maintenance of payor relationships
- Responsible for analyzing and negotiating payor agreements including contract modeling
- Establish and maintain good working relationships with key vendors and payors
- Develop and monitor departmental goals/objectives to meet company wide goals
- Continuously assesses and improves the department's performance using KPIs and OKRs
- Responsible for hiring, training, and maintaining a productive team while staying within budget guidelines
- Ensure compliance with HIPAA, CMS and other state and federal regulations
- Develop and implement standardized reporting, including but not limited to trending, collections, aging receivables, productivity, quality control
- Responsible for establishing an effective relationship with operations and sales leadership personnel to ensure effective workflows
- Responsible for escalation and resolution of payor issues
- Other duties and responsibilities, as assigned
QUALIFICATIONS:
- Bachelor's Degree in Business or Health Care Administration or 5 or more years of relevant experience in lieu of degree
- Proficient with Microsoft Office Products or equivalent platforms
- Working knowledge of medical billing and federal/state regulations for billing
- Positive customer relations skills
- Ability to work effectively as a member of interactive teams
- Ability to lead and manage multiple direct reports
- Excellent communication, organizational, interpersonal and analytical skills
- Professional work ethic and dress code
- Ability to adhere to productivity goals, departmental and company guidelines, policy and procedures
- Ability to work independently
- Punctual with strong attendance history
- Maintain highest level of confidentiality
Benefits (Included but not limited to):
401(k)
ESOP (Employee Stock Ownership Program)
Health Insurance
EOE/AA: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
