What are the responsibilities and job description for the Revenue Cycle Manager - ATAC and Insurance Verification position at Acadian Companies?
**Acadian Client Services (ACS), a division of Acadian Companies handling all of the billing and revenue cycle functions for the Ground Ambulance and Air Med divisions, is looking for a highly motivated individual to fill the role of Revenue Cycle Manager for ATAC and Insurance Verification.**
- JOB SUMMARY:** The Revenue Cycle Manager for Acadian Transport Assistance Center (ATAC) and Insurance Verification is a key leadership position for the revenue cycle team at Acadian. This position oversees the ATAC call center and insurance verification functions for the business office. This manager will need to have established leadership skills, proven analytical and organizational skills, and strong interpersonal skills. This position will communicate regularly with Operations leaders to ensure timely and effective screening of non-emergency transports. This position is responsible for upfront insurance verification on all transports.
- JOB LOCATION:** Lafayette, LA - This position is based in the office.
- REPORTS TO:** Senior Director of Revenue Cycle
- Responsible for the overall process and procedures related to call center and insurance verification
- Development and leadership of team members involved in the call center and insurance verification process
- Establish and maintain good working relationships with key customers, vendors and other party payers
- Develop and monitor departmental goals/objectives to meet the company-wide goals
- Continuously assesses and improves the departments performance using KPIs and OKRs
- Responsible for hiring, training, and maintaining a productive team while staying within budget guidelines
- Ensure compliance with HIPAA, CMS and other state and federal regulations
- Develops and implements collection policies, procedures and systems ensuring prompt and accurate payments and aggressively pursues collection of accounts
- Develop and implement standardized reporting, including but not limited to collections, productivity, and quality control
- Responsible for the submission of thorough work orders to the Business Rules Programming team for workflow automation improvements
- Other duties and responsibilities, as assigned
- Bachelor's Degree in Business or Health Care Administration or 5 or more years of relevant experience in lieu of degree
- Proficient with Microsoft Office Products or equivalent platforms
- Working knowledge of medical billing and federal/state regulations for billing
- Positive customer relations skills
- Ability to work effectively as a member of interactive teams
- Ability to lead and manage multiple direct reports
- Excellent communication, organizational, interpersonal and analytical skills
- Professional work ethic and dress code
- Ability to adhere to productivity goals, departmental and company guidelines, policy and procedures
- Ability to work independently
- Punctual with strong attendance history
- Maintain highest level of confidentiality
- EOE/AA:** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
