Demo

Head of Instruction Senior Manager

ACAMS
Chicago, IL Full Time
POSTED ON 4/10/2025
AVAILABLE BEFORE 5/9/2025
Who We Are

ACAMS is a leading international membership organization dedicated to providing opportunities for anti-financial crime (AFC) education, best practices, and peer-to-peer networking to AFC professionals globally. With over 100,000 members across 180 jurisdictions, ACAMS is committed to the mission of ending financial crime through the provision of anti-money laundering/counterterrorism-financing and sanctions knowledge-sharing, thought leadership, risk-mitigation services, ESG initiatives, and platforms for public-private dialogue. The association’s CAMS certification is the gold- standard qualification for AFC professionals, while its CGSS and CCAS certifications are for sanctions professionals and AFC practitioners working in the crypto space, respectively. ACAMS’ 60 Chapters globally further amplify the association’s mission through training and networking initiatives. Visit acams.org for more information.

Opportunity at a Glance

We are looking for an experienced Head of Instruction to join our growing organization. Under the supervision of the Product Director, Learning, Pedagogy, and Instruction, this senior manager role is responsible for overseeing ACAMS’ instructor-led training programs.

The Head of Instruction should have experience in financial or professional services, (preferably anti-financial crime), and will ensure high-quality delivery of faculty-led training programs and spearhead the

adoption of best-in-class instructional method. In addition, they will instruct some of ACAMS courses, mentor and guide faculty, fostering a collaborative teaching environment while advancing their professional capabilities and knowledge as ACAMS instructors.

This position offers an exciting opportunity to shape the future of our instruction and to work closely with a talented team of instructors. We look forward to reviewing your resume/CV and thank you for your interest in this key role.

Responsibilities

  • Instruct various training programs
  • Oversee the recruiting, hiring, onboarding and evaluation of external faculty members.
  • Lead the development of proposals and projects that further our ability to provide world class instruction
  • Consult with faculty, learners and other key stakeholders to determine improvements to instruction design and delivery
  • Research and recommend new methods for instruction and implementation
  • Plan, staff, and execute programs while ensuring all departmental staff and faculty are appropriately and sufficiently trained
  • Understand the curricula, courses, and methods of instruction and work proactively and cooperatively with Product and Solutions management to design and implement initiatives that ensure effective instruction.
  • Oversee the coordination and scheduling of external faculty roles and responsibilities.
  • Identify and implement Professional development and training opportunities for instruction staff and faculty
  • Research and implement innovative technologies to enhance pedagogical methodologies at the point of instruction delivery
  • Develop, in consultation with leadership, an annual budget for external faculty roles and responsibilities.
  • Prepare monthly and quarterly reports regarding instruction quality using metrics and key performance indicators agreed with leadership
  • Performs other duties as assigned

Qualifications

  • At least 10 years of relevant experience
  • Bachelor’s degree in education; master’s degree is preferred (M. Ed., M.S.E, M.S. Ed., M.A. Ed.)
  • Proven ability to work cross-functionally with all areas of the organization and the business
  • 5 years of experience training professionals
  • 2 years of education management experience
  • Experience in the field of financial or professional services, preferably anti-financial crime
  • Must reside in one of the following time zones EST / CST and must be willing and able to travel domestically and/or internationally as required for the role, including overnight stays and extended trips.
  • Strong team facilitation and relationship building skills
  • Experience dealing with ambiguity, relationship building, collaboration and a drive for results
  • Advanced level of technical knowledge and experience
  • Fluent spoken and written English, native speaker proficiency
  • Excellent written and verbal communication skills
  • Strong organizational skills and able to meet deadlines in a timely manner
  • Expert knowledge in Microsoft Word, Excel and PowerPoint
  • Highly proficient and comfortable with technology (e.g. AI, learning platforms, virtual meeting rooms)
  • Ability to successfully multitask and maintain a high level of accuracy
  • Flexible and able to successfully adapt to change
  • Ability to speak and additional modern language a plus

EEO

We are proud to be an EEO employer M/F/D/V. At ACAMS, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.

Apply Now

Salary : $120,000 - $140,000

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