What are the responsibilities and job description for the Customer Relations Specialist position at Acara Solutions, An Aleron Company?
We are seeking a highly motivated and organized Customer Relations Specialist to join our team at Acara Solutions, An Aleron Company. This role will involve working closely with our Aviation Manufacturing Clients in Addison, IL, to manage their accounts and provide exceptional customer service.
The successful candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team. They will also have a strong understanding of account management principles and practices.
Key Responsibilities:
- Manage customer relationships and develop account plans to drive business growth and customer satisfaction
- Communicate effectively with customers, sales teams, and internal stakeholders to resolve issues and address concerns
- Monitor and report on customer feedback and suggestions to improve product offerings and services
