What are the responsibilities and job description for the Desktop Support Technician position at Acara Solutions?
Job Overview
We are seeking a skilled Desktop Support Technician to join our team. The ideal candidate will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Duties
- Install, configure, and troubleshoot computer hardware, software systems, networks, printers, and scanners
- Respond to IT support requests in person, via phone, email, or ticketing system
- Set up user accounts and profiles and manage access control
- Perform regular upgrades to ensure systems remain updated
- Collaborate with the IT team to resolve technical issues promptly
- Maintain accurate records of IT inventory and equipment
Job Type: Full-time
Pay: $26.00 per hour
Schedule:
- Day shift
License/Certification:
- CompTIA A (Required)
Work Location: In person
Salary : $26
