What are the responsibilities and job description for the Service Associate position at Acara Solutions?
Are you a Service Associate looking to join one of the top companies in the Business Process Outsourcing industry?Are you looking to further your career and grow?Do you have experience in customer service?If you answered yes to those three questions, then apply today!Acara Solutions seeks highly qualified candidates to work onsite with our client in West Palm Beach, FL. Interested?Here's what you'd do : -Under significant guidance and direction, provides customer service for one client product. -Uses prescribed guidelines to maintain good customer relations, and customer claims and complaints are resolved fairly, effectively, and in accordance with client policies and procedures. -Delivers quality service to clients via phone, email, chat, and other avenues.-Develops and maintains a basic working knowledge of a single client product.-Uses systems and software packages, including HRIS, Salesforce, Flex, Core Advanced, and ORS.-Performs data input, maintaining strong prioritization and organization.-Documents all interactions.-Act with uncompromising integrity.-Provide outstanding service and build trusted relationships.-Drive innovation in our products and services and continually improve our processes.-Work in partnership and support each other.-Be personally accountable and deliver on commitments.-Treat each other with respect and dignity.Here's what you'll get : Pay : $18.00 / hrHours : 40 hrs / Week Length : Temporary (4 months)Sounds like a good fit?APPLY TODAY About Acara SolutionsAcara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.Required Skills : -High School Diploma or GED.-Minimum 1 year of experience in customer service.Preferred Skills : Associates Degree Additional Information : -Upon offer of employment, the individual will be subject to a background check and a drug screen.-In compliance with federal law, all persons hired will be needed to verify identity and eligibility to work in the United States and to complete the necessary employment eligibility verification form upon hire. Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
Salary : $18
