Quality Assurance Lead

Acara Healthcare, one of the largest providers of quality in-home health care in the state of Texas is seeking an innovator and leader as a Quality Assurance Lead. Acara Healthcare’s Personal Care provides industry-leading in-home care in the markets of Central and South Texas.

Our mission at Acara is that we exist to serve and advocate for the well-being of people in their home and community so that together we make a positive impact on their lives. Our mission is born out in our Core Values such as:

• Respect – we are respectful of our patients, consumers, and ourselves.
• Promise – we keep the promises we make.
• Grateful – we are grateful to serve all individuals entrusted to our care.
• Integrity – no matter who is watching we exhibit strong ethical and moral principles.
• Honor – in all that we do, we conduct ourselves with honor.

We have various locations in Central and South Texas in the markets of Austin, San Antonio, Del Rio, Eagle Pass, Harlingen, Laredo, McAllen, Pearsall, Robstown, Uvalde, and Rio Grande City. We are growing and adding positions to our team!

The job duties for the position of Quality Assurance Lead are listed below.

Job Summary:

The Quality Assurance Lead is primarily responsible for coordinating and implementing Agency policy and procedures to ensure compliance with Documentation at a state and federal level.

Duties/Responsibilities:

• Develop and maintain quality assurance policies that align with HHSC, Medicaid, VA-CCN, and private pay regulations.
• Conduct regular audits of client records, service plans, and caregiver documentation to ensure compliance.
• Monitor service utilization and quality metrics, identifying areas for improvement.
• Oversee compliance with Electronic Visit Verification (EVV) and incident reporting requirements.
• Provide training and guidance to field staff, caregivers, and administrative teams on state and federal regulations.
• Collaborate with management to develop and implement performance improvement initiatives.
• Stay updated on policy changes from HHSC, Medicaid, VA-CCN, and other regulatory bodies to ensure ongoing compliance.
• Minimum of 2 years of personal care QA experience within Texas, understanding of TMHP regulations

Required Skills

• Microsoft Word
• Internet Explorer
• Organizational Skills
• Knowledge of ICD-10 coding rules and updates

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $50,000