What are the responsibilities and job description for the Community Manager position at ACC MANAGEMENT GROUP, INC.?
Description
ACC Management Group, Inc. is seeking a motivated and experienced Community Manager to oversee three multi-family properties, two located in Oshkosh and one in Winneconne. The ideal candidate will be responsible for ensuring the smooth operation of the properties while providing exceptional customer service to residents.
ACC offers competitive pay, benefits (medical, dental, vision, STD/LTD/Life), 401K, paid time off, & bonus opportunities!
Key Responsibilities:
- Manage day-to-day operations of the multi-family properties
- Foster positive relationships with residents and address their needs and concerns
- Oversee property maintenance and ensure compliance with safety standards
- Coordinate leasing activities and manage tenant relations
- Prepare and manage budgets, financial reports, and property performance metrics
- Implement marketing strategies to attract and retain residents
- Ensure adherence to property management policies and procedures
Qualifications:
- Proven experience in property management or a related field
- Strong customer service skills and a commitment to resident satisfaction
- Knowledge of tax credit programs is a plus
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong organizational and time management skills
- Proficient in property management software and Microsoft Office Suite
ACC Management Group, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences.
Requirements
Knowledge, Skill & Ability Requirements
- High School diploma or equivalent required.
- 1-2 years of property management or industry related experience required.
- Knowledge of project-based section 8 or section 42 experience a plus.
- Knowledge of fair housing laws a plus.
- Knowledgeable and proficient with computer software applications in word processing, spreadsheets, database and presentation software (MS outlook, word and excel).
- Experience with Onesite software is a plus.
- Must be able to physically inspect the properties.
- Maintain valid driver's license with acceptable driving record.
- Flexibility with working hours and availability for later hours or Saturdays as needed.
- Ability to prioritize and possess efficient time management skills.
- Demonstrates excellent verbal and written communication skills.
- Strong customer service skills with ability to handle complaints in a positive and time efficient manner.
- Goal-oriented and team player.
- Ability to work independently under tight deadlines.
- Exhibits a high degree of professionalism and respect through appearance and interactions with others. Ability to lift to but not limited to 25 pounds unassisted and as needed.
Supervisory Responsibility
This position will be required to supervise a staff on-site of but not limited to maintenance technicians, assistant community managers, leasing agents, and cleaners.
Work Environment
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers & fax machines, filing cabinets/etc.
Physical Demands
The physical demands described are those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to physically stand, walk, bend, climb, and use full hand range of motion and finger dexterity to touch and feel. Must be able to reach with hands and arms and lift up to 25 pounds unassisted and as needed.
Travel
Travel is required to assigned property locations using personal transportation. Must also be able to travel to all trainings and meetings arranged through the Corporate office periodically throughout the year.
ACC Management Group is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
