Program Assistant

Description

GENERAL SUMMARY

The ACC Senior Community Services Employment Program (SCSEP) is a federally funded initiative that provides community service opportunities for seniors, helping them develop job skills and achieve financial self-sufficiency. Seniors are placed with non-profit or government agencies for job training while contributing to their communities. The SCSEP Program Assistant supports participants, staff, volunteers, and community partners by handling administrative tasks such as recertification, timesheet coordination, and data management. The ideal candidate will be compassionate, detail-oriented, and committed to making a positive impact on seniors' lives.

ESSENTIAL JOB FUNCTIONS:

• Supports daily program operations, including administrative tasks, recruitment, training, scheduling, and direct services to participants.
• Completes program documentation in a timely and accurate manner; answers calls/emails professionally; provides guidance, referrals and excellent customer service.
• Assists with timely submission of timesheets with participants and host agencies.
• Conducts orientation and onboarding for new participants; assists in creating employment plans and provides ongoing follow-up support.
• Assists in planning and implementing meetings, outreach, surveys, evaluations, newsletters, and reports.
• Maintains program database with accurate data entry and record-keeping.
• Supports recruitment of new host agencies for program.
• Performs other tasks and projects as assigned by the Program Manager.

QUALIFICATIONS:

• HS diploma and a minimum of two years relative experience.
• Ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
• Strong commitment to providing excellent customer service to participants, staff, and community partners.
• Excellent verbal and written communication skills with the ability to interact effectively with diverse individuals and groups.
• A keen eye for detail, ensuring accuracy in all aspects of work, from data entry to document review.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite (Docs, Sheets, Drive), and Zoom.
• Ability to build strong relationships with participants, volunteers, and community partners.
• Experience working with diverse populations, including ethnic minorities, immigrants, and older adults, is preferred.
• Previous administrative or program support experience is a plus.
• Must be flexible and willing to work occasionally on weekends or evenings as needed.
• Must have reliable transportation and the ability to drive different local facilities periodically.

Qualifications

QUALIFICATIONS:

• HS diploma and a minimum of two years relative experience.
• Ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
• Strong commitment to providing excellent customer service to participants, staff, and community partners.
• Excellent verbal and written communication skills with the ability to interact effectively with diverse individuals and groups.
• A keen eye for detail, ensuring accuracy in all aspects of work, from data entry to document review.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite (Docs, Sheets, Drive), and Zoom.
• Ability to build strong relationships with participants, volunteers, and community partners.
• Experience working with diverse populations, including ethnic minorities, immigrants, and older adults, is preferred.
• Previous administrative or program support experience is a plus.
• Must be flexible and willing to work occasionally on weekends or evenings as needed.
• Must have reliable transportation and the ability to drive different local facilities periodically.

Salary : $18 - $20