What are the responsibilities and job description for the Scheduling Coordinator I position at Accel Pest and Termite Control LLC?
We’re seeking a service professional who enjoys building relationships, helping others, solving problems, and new challenges. Don't have experience in the pest control industry? That's okay! We are looking for people who fit in our company culture and we will train those who aren't familiar with the industry. The ideal candidate is a highly professional, friendly individual with strong communication and organizational skills.
In this position, you will provide excellent customer service by handling customer requests and understanding their needs. You will also oversee technician schedules to ensure efficiency and completion. The ideal candidate is organized, understanding, customer-oriented and able to function in a high-paced environment with excellent customer service skills, good time management, strong communication, and a desire to help customers and coworkers alike.
You might have other options when it comes to scheduling coordinator opportunities in Central Virginia, but if you're looking for the best, most reliable employer, look no further than Accel Pest & Termite Control. We have a strong culture rooted in trust, respect, integrity, open communication, and professionalism, and we make a point to use good judgement, fairness, and common sense to meet our challenges. We value a work-life balance and diversity, and you’ll find that our team consists of talented, dedicated people who share our enthusiasm, commitment to service excellence, and sense of pride. With a 10 year track record of increasing growth, opportunity, and profits, our award-winning, rapidly growing service company seeks a talented service professional to work with our customers.
If the below values sound like you and you're looking for work-life balance at a great company, apply now!!
Accel Core Values
- Focus on Employees
- Focus on Being the Best
- Focus on Change
Duties/Responsibilities:
- Effectively communicate with customers via phone, text and email for scheduling needs.
- Provide excellent customer service to all customers while handling their requests.
- Oversee and maintain technician schedules to ensure efficiency and set technician up to be able to complete all appointments.
- Monitor and handle tasks, answering service messages and voicemails in a timely manner.
- In-Office position
Benefits:
- Competitive pay with opportunities to increase your earnings based on your work efforts
- Medical and dental insurances
- 401k program
- Health and wellness benefits
- Generous paid time off and schedule flexibility
- Awesome learning potential
- Opportunities for advancement
- Full training and in-depth industry orientation
Click HERE to see what our current employees have to say about working at Accel Pest and Termite Control!
