What are the responsibilities and job description for the Regional Training Manager position at Accelerated Brands?
Strickland Brothers 10 Minute Oil Change is one of the fastest growing quick lube companies in the country. Our 10-minute, drive-through oil change and focus on customer satisfaction creates a positive, fun environment for staff and our customers. Whether you have an automotive background or not, our system provides the tools necessary to be successful. The Regional Training Manager role supports approximately 70 shops.
Responsibilities
- Training Compliance: Ensuring the training programs for each position in-shop are executed to standard and within the expected timeframes. This includes training programs for new hires, new initiatives, re-training efforts, and test markets.
- Company Standards: Ensure consistent adherence to company standards in policies, procedures, and customer service.
- People Development: Assist Area Managers with the identification and development of high performing talent in shops to build a bench of Managers in Training and Certified Training Shop Managers. Help lead the MIT and CTSM training programs. Validate Certified Training shops with in-person assessments.
- Openings and Acquistions: Support new locations through shop set up, training, KPI tracking, and ongoing support.
- Policy and Procedure Experts: Be knowledgeable and able to teach inventory management, the point-of-sale system, cash handling, all training programs, and the company handbook.
Qualifications
- 2 years’ experience working in a multi-unit leadership role
- In-shops in your market 3-4 days per week
- Proficient in Microsoft Office Suite – Outlook, Excel, Word, and PowerPoint
- Ability to adapt to evolving business needs and guide teams through new initiatives effectively
- Training Skills: Exceptional communication and facilitation skills, with the ability to inspire and empower teams to achieve their goals.