Air and Ocean Export Operations Coordinator

KEY RESPONSIBILITES:

• Plans and directs flow of air and ocean traffic moving to overseas destinations;
• Opens files for each shipment on the dedicated software system;
• Negotiates with domestic customers, as intermediary for foreign customers, to resolve problems and arrive at mutual agreements;
• Prepares reports of transactions to facilitate billing of shippers and foreign customers;
• Examines documents such as invoices, bills of lading, and shipping statements, to verify conversion of merchandise weights or volumes into system used by other country;
• Files documents in an accurate manner;
• Assures that all dangerous goods shipments are handled according to regulations;
• Assists customers in compliance issues; certification; physical inspection and arrangements for dangerous goods packaging in compliance with regulation
• Track and communicate shipment delays or documentation issues to our clients and overseas agent(s)
• Providing support to fellow associates, supervisors, and department managers as necessary

KNOWLEDGE, SKILLS, QUALIFICATIONS:

• 2 year of Air and OceanExport operations experience is preferred
• Effective interpersonal skills, including proven ability to listen, comprehend effectively, and communicate clearly and concisely to obtain positive results Proactive and strong organization skills.
• Good Microsoft Office and computer skills.
• Excellent written and verbal communication skills.
• Cargowise experience is a plus.
• Previous experience in freight forwarding highly preferred.
• Fluent English is required.

Job Type: Full-time

Pay: $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Experience:

• Cargowise Software: 1 year (Preferred)
• Air and Ocean Export operations: 2 years (Preferred)

Language:

• Mandarin (Required)

Work Location: In person

Salary : $26