Demo

Qualified Professional Peer Support Supervisor

Accelerating Community Services
Fayetteville, NC Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 4/16/2025

We have exciting opportunities available for Peer Support QP Supervisors!

Job Qualifications:

  • Must have 2 years experience as a Peer Support QP Supervisor
  • Must be licensed as a Certified Peer Support Specialist
  • Must have Bachelor's Degree
  • Must be detail oriented and have strong leadership skills
  • Must have proven track record of successfully managing a team of 6
  • Must pass background check
  • Valid driver’s license, auto insurance, and reliable transportation
  • CPR, first aid, NCI and/or role-related certification
  • Must have 3 professional references with contact information
  • Cover letter that includes any conflicts of interest (i.e. other companies that you may work for)

In this role you will be responsible for the following:

  • Responsible for the overall delivery and oversight of mental health care provided by Peer
  • Meeting with clients to provide advice and support in accordance with a treatment plan
  • Support Specialist(s) and Paraprofessionals in all catchment areas.
  • Provides leadership to Peer Support Specialist(s) and Paraprofessionals.
  • Represent the agency in a quality control and quality improvement capacity.
  • Develops and implements supervision plan.
  • Provides supervision to staff on a monthly basis and documents appropriately.
  • Provides both administrative task-oriented supervision and reflective/consultative supervision.
  • Administrative supervision focuses on organizational efficiency, with all of the necessary attention on performance measures, required tasks and urgent deadlines.
  • Consultative supervision focuses on the professional development of the Peer Support Specialist(s), along with his/her relationships with consumers.
  • Informing clients on community resources and how to use them appropriately, providing information to consumers and families on specific topics, as assigned
  • Monitors the delivery of mental health support services and assures quality and accessibility of services delivered by Peer Support Specialist(s) and Paraprofessionals
  • Assures compliance and established protocols, policies and procedures.
  • Ensures that the consumer is assessed for and connected to clinically appropriate services.
  • Assisting clients/staff by finding resources, advising the consumer of processes, and encouraging follow through with proposed resolutions, locating social activities, or provide other assistance as needed
  • Providing advice to clients on empowerment skills and successful community living
  • Assisting in peer support groups with assigned consumers on a regular basis
  • Provides consumer progress/updates to supervisor on scheduled intervals.
  • Attends required staff meetings and scheduled trainings.
  • Participates in monthly supervisions with immediate supervisor.
  • Participates in scheduled Utilization Reviews with Clinical Director, QA/QI Director and Program Supervisor.
  • Assists in the identification of any barriers to services and works collaboratively to resolve.
  • Submits complete and accurate required paperwork and documentation within established timeframes.
  • Checks agency emails twice (2) daily for updates and responds appropriately if they pertain to your or your staff.
  • Develops ideas and implements new principles for the program.
  • Develops and updates in the Person Centered Plan (PCP) with the individuals being served, and natural supports.
  • Provides input into PCP modifications, as needed.
  • Ensures authorizations remain current and meet appropriate medical necessity.
  • Reviews the service notes/documentation with Peer Support Specialist(s) for appropriateness and effectiveness.
  • Follows agency’s policies and procedures accordingly.
  • Coordinates activities within the established PCP.
  • Collaborates with management to ensure all protocols are being followed.
  • Assists with referral linkage to other services and community resources.
  • Effectively communicates job and service expectations to Peer Support Specialist(s) and Paraprofessionals.
  • Enforces service expectations through employee monitoring, appraisals, coaching and discipline as needed.
  • Performs other related job duties as assigned by leadership, when necessary

Job Type: Full-time

Pay: $40,000.00 - $75,000.00 per year

Work Location: In person

Salary : $40,000 - $75,000

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