Enrollment Counselor

Acceleration Academies is passionate about improving student outcomes. We provide two capabilities that drive student success. Our dropout recovery and student re-engagement program (Acceleration Academies), is an innovative education partner helping young adults overcome real-life challenges to earn their high school diploma tuition-free through partnerships with state or local school districts nationwide. Our technology platform (Incite®) enables data-driven teaching and learning. These offerings are rooted in our belief that every student deserves access to the best instruction, tools, and resources possible.

Position Title: Enrollment Counselor

Reports to: Enrollment Outreach Manager

Location: Remote

Employment Type: Full-Time available

Compensation: $20-$23/hour

Job Description:

Enrollment Counselors work with the Enrollment Marketing and Communications Team and are accountable for recruiting and enrolling students to achieve the organization's student enrollment growth objectives. They will coordinate all aspects of assisting prospective students with the application and enrollment process.

Role Requirements:

Education: Bachelor's Degree in Communications, Sales, or a related field preferred

Years of Experience: A minimum of 1-3 years of relevant experience in telemarketing or call centers is required.

Background check: Demonstration of a clear state and federal criminal history

Language: Bilingual (Spanish preferred)

The Enrollment Counselor team is accountable for recruiting and enrolling students over the phone to achieve our student enrollment growth objectives. 

Responsibilities:

• Serve as an enrollment expert to students and families.
• Participate in outbound calling campaigns to recruit potential applicants.
• Assist prospective students throughout the application process, including follow-ups and completing necessary tasks for enrollment.
• Develop and maintain accurate records of all communications.
• Meet personal/team qualitative and quantitative targets/quotas.
• Other duties as assigned.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent communication and relationship-building skills.
• Ability to adapt to fast-paced, dynamic environments.
• Experience in a high-volume call center is preferred
• Experience with CRM and telemarketing software preferred (e.g., Hubspot, Five9).
• Fluency in Spanish or other relevant languages is a plus.
• US work authorization

Full-Time Schedule Options (CST)

Option 1 (Rotating Weekends):

• Sunday: 8 AM – 5 PM
• Monday: 10 AM – 6 PM
• Tuesday: Off
• Wednesday: Off
• Thursday: 10 AM – 6 PM
• Friday: 10 AM – 6 PM
• Saturday: 8 AM – 5 PM

Option 2:

• Sunday: Off
• Monday- Friday: 8 AM – 5 PM 
• Saturday: Off

Ready to Make a Difference?

If you’re passionate about making a meaningful impact and shaping the future of education, we’d love to hear from you. Join us in redefining what’s possible for students everywhere.

Third-Party Agency & Recruiter Notice for Acceleration Academies

Agencies presenting candidates to Acceleration Academies must have an active, nonexpired Master Services Agreement with the Acceleration Academies Talent Acquisition Department. Agencies may only submit candidates for positions they have been formally engaged in working on by an Acceleration Academies Recruiter. Any resumes submitted outside these terms will be considered the property of Acceleration Academies.

Equal Opportunity Employer

Acceleration Academies is committed to providing equal employment opportunities to all applicants and employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law. We will evaluate all qualified applicants in a manner consistent with the requirements of applicable state and local laws.

Salary : $20 - $23