Infrastructure & Capital Projects – Stakeholder Management Coordinator – Airports, ANS

As Accenture continues to grow, we have an increasing number of career opportunities available to you. Depending on the job and location, you may be directed to apply with Accenture Infrastructure & Capital Projects LLP or one of the following Legal entities: 

* Accenture Infrastructure and Capital Projects, LLC 

* Accenture Infrastructure and Capital Projects Inc. 

Please note that benefits can vary by country and role. Please check with your recruiter for more information. 

WHO WE ARE: 

We are Industry X, Infrastructure & Capital Projects. We are reinventing how capital projects are planned, designed, managed and executed. We help our clients efficiently and sustainably build and upgrade the factories, plants, networks, grids, transport and public infrastructure we need to live and work.​​Local knowledge backed by global capabilities and experience. That’s how we deliver better outcomes for our clients. Our experienced program and project managers work on the ground, hand in hand with our industry experts, strategists, technologists and ecosystem partners to help us improve project performance and outcomes. We balance the need to make improvements immediately with the desire to transform the way projects are delivered in the future. ​​

From inception to completion, we use deep "hands on" design and construction experience coupled with data, technology and AI to help bring projects in on time and on budget. While helping to execute today, we focus on building a digital backbone to improve collaboration between stakeholders, reduce risk and use resources more efficiently. We digitally enable the workforce to help them predict issues, work more effectively and ensure their safety. ​​Together with our clients we are using technology and human ingenuity to reinvent the way our built world is created, operated and maintained. ​Visit us here to find out more about Industry X.

• You'll act as the primary liaison between stakeholders, including airport leadership, tenants, contractors, vendors, and the community, ensuring alignment with the ORAT program’s goals.
• You'll establish and lead stakeholder working groups to identify risks, issues, and opportunities, ensuring concerns are addressed and solutions implemented.
• You'll develop and maintain a comprehensive ORAT Stakeholder Engagement Plan, clearly outlining communication protocols, roles, and responsibilities.
• You'll facilitate regular stakeholder briefings, workshops, and coordination meetings to keep all parties informed and engaged.
• You'll build strong relationships with senior representatives from key stakeholders, fostering collaboration and trust.
• You'll provide regular updates, reports, and presentations to stakeholders, ensuring clarity on progress, risks, and next steps.
• You'll proactively manage expectations, address conflicts, and resolve issues in a manner that maintains stakeholder confidence and satisfaction.
• You'll collaborate with stakeholders to conduct gap analyses of existing procedures, identifying areas for improvement.
• You'll facilitate the development of new Standard Operating Procedures (SOPs) and contingency plans to ensure operational readiness.
• You'll coordinate with stakeholders to create Familiarization, Induction, and Training Plans tailored to their specific needs.
• You'll lead the execution of stakeholder-focused training programs, ensuring all parties are prepared for new operational environments.
• You'll develop and implement a Stakeholder Risk Register and Issues Log, ensuring stakeholder-related risks are identified, tracked, and mitigated.
• You'll collaborate with the Project Management and ORAT teams to address stakeholder concerns promptly and effectively.
• You'll ensure ORAT activities are aligned with the overall project schedule, adjusting stakeholder engagement efforts as needed to reflect changes.
• You'll coordinate with stakeholders on trial planning, execution, and feedback, ensuring their needs and concerns are integrated into testing activities.
• You'll work closely with operations, maintenance, and project teams to ensure stakeholder requirements are met during the transition process.
• You'll ensure all stakeholder needs and expectations are addressed to achieve the highest levels of satisfaction during the activation of new facilities.
• You'll advocate for stakeholders by representing their interests in planning and execution activities.
• You'll develop and deliver transition plans that minimize disruption to stakeholders and ensure operational continuity.
• Onsite at client site: The work location for this role is onsite with our clients and partners to enable delivery and cultivate our client relationships.

• Bachelor’s degree in Architecture, Engineering, Planning, or related technical fields
• Five (5) years or more experience, preferably on airport projects.
• Fluent in written and spoken English
• Proven leadership and management capability is required
• Proven experience managing stakeholders in large-scale operational readiness programs at airports or transit systems
• Strong understanding of airport, airline, or transit system operations, with a focus on stakeholder engagement
• Experience in planning, facilitation, training, and conflict resolution
• Exceptional relationship-building and interpersonal skills, with the ability to influence and manage diverse stakeholder groups.
• Strong written and verbal communication skills, including the ability to deliver effective presentations and report
• Strategic thinker with a proactive approach to identifying and resolving stakeholder concerns
• High energy, adaptability, and a results-driven mindset
• Proven ability to work under pressure
• Excellent analytical and decision-making skills
• Proven team management skills with effective communication across functions
• Comprehensive knowledge of industry practices for airport systems
• Possess technical skills in project management, aviation operations, training, documentation, communications, and/or operational or technology testing

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Salary : $104,000 - $114,000