Health Operations Analyst - Trainer

The Health Operations Analyst - Trainer will be responsible for supporting in performing research, enter data, and process/adjust health care appeals/claims in a variety of systems and tracking tools for a US health care client, and will apply knowledge of processes and related systems to identify, asses and resolve complex issues. Viewed as a SME (subject matter expert) and is able to troubleshoot and advise processing guidelines as needed following client processes. The Billing Agent/SME will encounter both standard and non-standard issues and will seek advice/escalate issues when faced with tasks outside the normal SOP’s dictated by the client.

Key Responsibilities:

• Develop training solutions based on detailed design specifications and according to client requirements

• Support the planning, scheduling, and overall management of training solution delivery in partnership with key stakeholders

• Ensure optimal learner and faculty experience and capture feedback on engagement and learning outcomes in support of continuous improvement of training solutions and design approaches

Basic Qualifications

• Minimum 2 years of Quality Auditor SME or claims processing experience

Preferred Qualifications

• Minimum 1 years of outsourcing operations experience in a healthcare environment

• Bachelor's Degree in Science or related field

• Quality Auditor certification

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location Hourly Salary Range

California $22 to $50

Colorado $22 to $43

District of Columbia $23 to $46

Illinois $20 to $43

Minnesota $22 to $43

Maryland $20 to $40

New York $20 to $50

Washington $23 to $46

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Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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