Observability - AIOps Engineer Senior Engineer

We are Accenture Cloud First, the industry-leading engineering group focused on redefining how companies operate and create value by employing cloud, data, and artificial intelligence for total enterprise reinvention. Accenture Cloud First boasts more than 141,000 technology professionals across the globe.

Our Performance and Resiliency Engineering practice is a team of specialists in Site Reliability Engineering, high performance systems, performance diagnostics, observability, and AIOps. As part of our practice, you will drive technology innovation with our clients through the delivery of world-class platforms.

Our Performance and Resiliency Engineering practice is growing and we’re seeking innovative, technical problem solvers like you to join the team. As an Observability-AIOps Senior Engineer you will :

Explore the complex IT estates of our clients to understand their observability-AIOps opportunities

Collaborate to architect unified observability and AIOps strategies which employ leading AI technology

Implement enterprise observability-AIOps technology and processes

Amplify observability-AIOps outcomes by accelerating adoption across technology and business organizations

Lead small team of engineers

There will never be a typical day at Accenture and that’s why we love it here! This is an extraordinary opportunity to build an exciting career at Accenture Technology. Working in a fast-paced, outcome-oriented environment where you can help clients modernize operations with leading-edge technologies at massive scale.

Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements.

Here’s What You Need :

Minimum 5 years working knowledge and hands-on experience working with monitoring or observability tools including, but not limited to : Dynatrace, Splunk, AppDynamics, DataDog, Grafana, Prometheus, etc.

Hands-on experience collecting performance data, analyzing, troubleshooting, and tuning

Minimum 2 years' experience in a lead engineer role.

Bachelor's Degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience).

Bonus points if you have (Preferred Qualifications)

Previous Consulting experience

Experience integrating observability tools with ServiceNow

Experience in calculating system reliability metrics, including MTTD, MTTI, SLO, SLI

Experience delivering software designed for high concurrency, scalability, or availability

Built tooling to improve reliability of systems, automated remediation of issues, or improve scalability.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here. (https : / / www.accenture.com / us-en / careers / local / total-rewards)

Role Location Annual Salary Range

California $94,400 to $266,300

Colorado $94,400 to $230,000

District of Columbia $100,500 to $245,000

Illinois $87,400 to $230,000

Minnesota $94,400 to $230,000

Maryland $87,400 to $213,000

New York $87,400 to $266,300

Washington $100,500 to $245,000

LI-NA-FY25

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https : / / www.accenture.com / us-en / about / inclusion-diversity / us-workforce)

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https : / / www.accenture.com / content / dam / accenture / final / accenture-com / document / Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https : / / www.accenture.com / us-en / about / contact-us) or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

Salary : $94,400 - $266,300