What are the responsibilities and job description for the Fraud Analyst position at Accertify?
Trusted by many of the largest companies globally, Accertify is the leading digital platform assessing risk across the entire customer journey, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management. Accertify helps maximize revenues and user experience while minimizing loss and customer friction. We offer ultra-fast decision-making and precise control, ensuring our customers are always confidently in the driver’s seat and ready to #MoveAtTheSpeedOfRight.
Be in the driver’s seat of your career as a Fraud Analyst with the industry leader- and build a career you can trust.
As a Fraud Analyst, you will help facilitate Accertify’s overall mission of delivering exceptional digital experiences by researching and decisioning on high-risk e-commerce transactions for clients across all industries.
Be in the driver’s seat of your career as a Fraud Analyst with the industry leader- and build a career you can trust.
As a Fraud Analyst, you will help facilitate Accertify’s overall mission of delivering exceptional digital experiences by researching and decisioning on high-risk e-commerce transactions for clients across all industries.
Responsibilities:
- Identify and prevent fraudulent transactions, powering exceptional client results
- Work well with a team of industry experts to monitor real-time fraud decisioning software
- Independently resolve problems that require in-depth investigation and/or research
- Constantly communicate fraud trends and share best practices with peers and leaders
- Perform a thorough analysis of queued transactions to determine the likelihood of fraud and subsequently approve/reject said transactions
- Maintain professional persistence when reviewing transactions or speaking with customers
- Prioritize work to meet and exceed deadlines and performance goals
- Report platform issues as they arise and proactively identify potential impacts to clients
- Ensure the success of Accertify’s customers by delivering results on a daily basis.
Qualifications:
- Bachelor’s Degree required
- Strong desire to build a career in the fraud prevention industry
- Previous e-commerce fraud prevention, investigation, or similar experience preferred but not required
- Previous knowledge of the e-commerce industry and CNP environment or similar experience is preferred but not required
- Previous knowledge of airlines, retail, ticketing, banking experience, or similar experience is preferred but not required
- Fine-tuned organizational, analytical, and critical thinking skills strongly desired
- Exceptional problem-solving skills
- Displays confidence in making decisions quickly and independently
- Must be able to work in a fast-paced, ever-changing environment
- Strong internet research skills with the ability to navigate multiple systems at once
- Demonstrated experience and/or strong working knowledge of Microsoft Office Suite
- Must have flexibility to work morning, afternoon, and evening shifts, including non-business hours, weekends, and holidays
- Bilingual Proficiency in Spanish & English
- Location: Mexico City
- Schedule: Flexibility to work schedules starting as early as 6 am to 2 pm or as late as 2 pm to 10 pm; including 1 day of the weekend, which may vary according to business needs
