What are the responsibilities and job description for the Medical Front Desk Receptionist position at Access Community Health Center?
Looking for front office medical receptionist (bilingual preferred):
- We have patients who speak Farsi, Mandarin & Korean, someone fluent in any of these languages would be ideal
DETAILS:
- Medical Front office experience, Detail oriented
RESPONSIBILITIES:
- Answering heavy phone calls, scheduling, Filing, Charting, verifying scheduled appointment visits, authorization submission, Follow ups etc.
- Front Office: Confirmation that valid insurance coverage exists, that a referral is authorized for specialty visits. Scheduling and confirming appointments, etc.
Qualifications:
- Strong customer service skills including excellent interpersonal and telephone skills.
- High degree of tact is necessary due to frequent interaction with patients, physicians, and insurance companies.
- Advises parents and families on insurance coverage, authorization, billing issues.
- Obtains detailed patient insurance benefit verification and authorization for all Medical along with maximum benefit restrictions.
- Thorough knowledge and understanding of health care delivery systems with special emphasis on the pre-certification/authorization, insurance verification process.
- Thorough understanding of Medicare and Medicaid programs with the ability to identify primary payers.
- Ability to perform accurate data entry with basic word-processing skills.
- Ability to multitask
- Travel between 3 locations (Santa Ana & Tustin & Laguna Hills)
- Team player
- Eager to work and learn
Job Type: Full-time or Part Time
Work Remotely
- No
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Health insurance
- Paid time off
Medical Specialty:
- Primary Care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
- Medical terminology: 1 year (Required)
Work Location: In person
Salary : $18