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Medical Front Desk Receptionist

Access Community Health Center
Santa Ana, CA Full Time
POSTED ON 12/12/2024
AVAILABLE BEFORE 1/31/2025

Looking for front office medical receptionist (bilingual preferred):

  • We have patients who speak Farsi, Mandarin & Korean, someone fluent in any of these languages would be ideal

DETAILS:

  • Medical Front office experience, Detail oriented

RESPONSIBILITIES:

  • Answering heavy phone calls, scheduling, Filing, Charting, verifying scheduled appointment visits, authorization submission, Follow ups etc.
  • Front Office: Confirmation that valid insurance coverage exists, that a referral is authorized for specialty visits. Scheduling and confirming appointments, etc.

Qualifications:

  • Strong customer service skills including excellent interpersonal and telephone skills.
  • High degree of tact is necessary due to frequent interaction with patients, physicians, and insurance companies.
  • Advises parents and families on insurance coverage, authorization, billing issues.
  • Obtains detailed patient insurance benefit verification and authorization for all Medical along with maximum benefit restrictions.
  • Thorough knowledge and understanding of health care delivery systems with special emphasis on the pre-certification/authorization, insurance verification process.
  • Thorough understanding of Medicare and Medicaid programs with the ability to identify primary payers.
  • Ability to perform accurate data entry with basic word-processing skills.
  • Ability to multitask
  • Travel between 3 locations (Santa Ana & Tustin & Laguna Hills)
  • Team player
  • Eager to work and learn

Job Type: Full-time or Part Time

Work Remotely

  • No

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

  • Health insurance
  • Paid time off

Medical Specialty:

  • Primary Care

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Experience:

  • Customer service: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)
  • Medical terminology: 1 year (Required)

Work Location: In person

Salary : $18

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