What are the responsibilities and job description for the Bilingual Receptionist position at ACCESS Community Health Network?
Who We Are
If you want to work for a mission-driven organization that’s impacting community health care both on a local and national level, then Access Community Health Network (ACCESS) may be the perfect place for you. As a nationally recognized leader in community health, we continue to innovate and improve our integrated care model to address the total health and wellness of our patients. Our dedicated staff are committed to advancing health equity and making a long-term impact on the health outcomes of the more than 165,000 patients that count on ACCESS as their medical home each year.
How You Will Make an Impact
In this critical role, you will provide our patients with their first impression of ACCESS. At the front desk, you will welcome and assist patients with their check-in process and ensure their visits are efficient and comprehensive.
Additionally, you will help guide the patient through their visit by compiling accurate patient data, completing the correct check-in workflows, process payments, schedule appointments, and more.
As a patient advocate, you will be required to provide a high-level of customer service that directly aligns with our patient-centered medical home model.
Support organizational goals to better assist patients and improve community health outcomes.
Continue to grow your knowledge base with extensive training and experience with Epic, one of the leading Electronic Medical Record Systems globally.
What You Need to Be Successful
Receptionist experience in a healthcare setting preferred, not required
High school diploma or equivalent required
Basic proficiency in computer skills required
Customer service experience preferred
Administrative experience preferred
EMR experience preferred
Bilingual English/Spanish required
Benefits
Tuition reimbursement and scholarship program
Comprehensive healthcare coverage including Medical, Dental, and Vision
Generous PTO after introduction period
403(B) retirement plan and financial resources to help you save and plan for your retirement
Opportunity to participate in cross-departmental committees to innovate and transform our care delivery model and our workplace
Salary : $17 - $20