Bilingual Receptionist

Job Description Posted Friday, March 28, 2025 at 1:00 PM We are an equal opportunity employer. All qualified applicants will receive consideration for employment. We do not discriminate for any reason. We welcome talented individuals who believe in our mission, drive the organization forward, and recognize the positive impact they can bring to our communities. Who We Are If you want to work for a mission-driven organization that’s impacting community health care both on a local and national level, then Access Community Health Network (ACCESS) may be the perfect place for you. As a nationally recognized leader in community health, we continue to innovate and improve our integrated care model to address the total health and wellness of our patients. Our dedicated staff are committed to advancing health equity and making a long-term impact on the health outcomes of the nearly 165,000 patients that count on ACCESS as their medical home each year. How You Will Make an Impact In this critical role, you will provide our patients with their first impression of ACCESS. At the front desk, you will welcome and assist patients with their check-in process and ensure their visits are efficient and comprehensive. Additionally, you will help guide the patient through their visit by compiling accurate patient data, completing the correct check-in workflows, process payments, schedule appointments, and more. As a patient advocate, you will be required to provide a high-level of customer service that directly aligns with our patient-centered medical home model. Support organizational goals to better assist patients and improve community health outcomes. Continue to grow your knowledge base with extensive training and experience with Epic, one of the leading Electronic Medical Record Systems globally. What You Need to Be Successful Receptionist experience in a healthcare setting preferred, not required High school diploma or equivalent required Basic proficiency in computer skills required Customer service experience preferred Administrative experience preferred EMR experience preferred Bilingual English/Spanish required Benefits Tuition reimbursement and scholarship program Comprehensive healthcare coverage including Medical, Dental, and Vision First-time home buyer program for qualified individuals Generous PTO after introduction period 403(B) retirement plan and financial resources to help you save and plan for your retirement Opportunity to participate in cross-departmental committees to innovate and transform our care delivery model and our workplace ACCESS is a Network of Federally Qualified Health Centers treating patients on the frontlines of community-based health care. Depending on position applied/being recruited for, candidates may be required to be vaccinated against communicable diseases and provide supporting documentation proving that they are properly vaccinated, or apply for religious and/or medical vaccination exemption as a part of the application process. The pay ranges provided represent the minimum to mid-range for positions. Actual compensation will be determined based on a combination of factors including years of experience, educational background, market conditions, and available grant funding.