What are the responsibilities and job description for the Service Technician - Parking position at Access Control Systems, LLC?
Service Technician - Parking
The Service Technician is an essential role for Guardian Access Solutions in our Parking division, maintaining equipment within parking automated gate systems, access control and CCTV systems.
ESSENTIAL JOB FUNCTIONS:
- Read and understand written instructions, blueprints, and a variety of correspondence such as forms, reports, and repair service tickets
- Understanding the PARC’s requirements for installing equipment is preferred
- Computer and Communication/network diagnostics and repair
- Training end users in correct use and maintenance of their systems
- Keep updated on latest software, firmware, and hardware
- Repair of parking and access control equipment, gates, CCTV systems, and peripherals
- Ability and desire to pull wire through attics, work with loop saws to cut and work on roadways
- Diagnose and resolve errors and technical problems
- Preventative maintenance on equipment
- Record service calls in dispatching system including time, service provided and material
- Educate customers on preventive maintenance and safety measures
- Operate company vehicles in a safe manner
- Maintain and develop good customer relationships
- Maintain safe and clean working environment by complying with procedures, rules and regulations
- Regular and punctual attendance at work and provides appropriate flexibility
- Adherence to safety guidelines and policies
- Other job-related duties as assigned
QUALIFICATIONS:
- 1-3 years of low voltage wiring, concrete work, and/or electrical work experience preferred
- Understanding of basic relay logic, basic electrical wiring, using a multimeter for circuit testing and practical applied experience
- Ability to trouble shoot, test, repair and service equipment
- Programming access control events, schedules, and clearances
- Basic understanding of IT and networking fundamentals
- Ability to perform independently as well as collaboratively within a team, and demonstrating a willingness to undergo on-the-job training as necessary
- Proficient time management abilities, a strong work ethic, and a keen enthusiasm for continuous learning
- Understanding of access control, and CCTV, systems design, and functionality is preferred
- General ability to learn software and software driven hardware to make programming changes to recording devices as well as access control panels in the field via laptop computer, keypad or local programmer
- As a condition of employment, employer will conduct a background check and drug screen prior to hire
- Valid Driver’s License with a clean driving record
- Ability to work flexible shifts and adapt to different work schedule including on-call rotation for emergency after-hours service
- Ability to perform physical work outdoors year-round in a variety of weather elements for 8 hours a day, 40 hours a week
- Ability to understand, speak and write English
EDUCATION AND CERTIFICATIONS:
- High School diploma, GED or equivalent
BENEFITS:
Full Time employees eligible to participate in benefit programs including medical, dental, vision, and voluntary life insurance options. Basic Life/AD&D, Short Term Disability, and Long-Term Disability available at no cost to Full Time employees.
ADDITIONAL INFORMATION:
- PTO & Holiday pay provided (plus weekly payroll!)
- Hourly Pay Range: based on experience
- Seasonal overtime work is encouraged!
- Position hours: approximately 7AM-4PM (offsite travel required)
- Must provide basic tools (we provide the rest)
WORK ENVIRONMENT:
The employee will respond to service tickets and perform installations at various job sites, primarily in parking garages and other outdoor environments. Employee is expected to drive responsibly in busy city areas, while accessing multiple parking structures, including garages and decks. The role requires occasional lifting of up to 100 pounds, the ability to work independently or with a team, and frequent travel to different work locations using a service vehicle.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and interpret directions. The employee frequently is required to use hands or fingers with appropriate dexterity, and handle/feel objects. The employee is required to stand, walk, and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
OTHER:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
GUARDIAN ACCESS SOLUTIONS WILL NOT SPONSOR APPLICANTS FOR WORK VISAS FOR THIS ROLE.
This job description is not intended to be a comprehensive list of duties or standards of the position. Additional tasks may be assigned and the scope of the job may change as necessitated by business demands. Applicants are advised that false statements or omission of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
Guardian Access Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
