What are the responsibilities and job description for the Patient Translator/Advocate position at ACCESS Family Care?
Location: Joplin, MO
Job Type: Full-Time
About Us:
ACCESS Family Care is a compassionate, community-focused medical clinic dedicated to providing inclusive and equitable care to patients of all backgrounds. We are seeking a bilingual Patient Translator/Advocate to join our team and support our mission of delivering accessible healthcare to all.
Position Summary:
The Patient Translator/Advocate serves as a vital link between medical staff and patients with limited English proficiency. This role ensures accurate and compassionate communication during medical visits and supports patients in navigating the healthcare system.
Key Responsibilities:
Provide in-person or remote interpretation during medical appointments
Translate medical documents, instructions, and educational materials
Assist patients in understanding diagnoses, treatment plans, and prescriptions
Advocate for patients' needs and help connect them with community resources
Maintain patient confidentiality in accordance with HIPAA and clinic policies
Work collaboratively with healthcare providers, front desk staff, and case managers
Participate in cultural competency training and continuous improvement efforts
Qualifications:
Fluency in English andSpanish
Prior experience in a healthcare or social services setting preferred
Strong interpersonal and communication skills
Knowledge of medical terminology a plus
Empathetic, patient-centered approach to care
High school diploma or equivalent; certification in medical interpreting is a plus
Preferred Skills:
Ability to handle sensitive conversations with discretion and professionalism
Familiarity with local community services and resources
Experience working with diverse populations
Benefits (If Applicable):
Health, dental, and vision insurance
Paid time off and holidays
Ongoing training and development
How to Apply:
Please submit your resume and apply through our www.accessfamilycare.org.
