What are the responsibilities and job description for the Salesforce Certified Administrator - Onsite - Boston, MA position at Access Global Group?

Job Description

Access Global Group is hiring an experienced Senior Salesforce Certified Administrator with extensive Administrator hands-on knowledge for this On-Site role US physical resident.

REQUIRED : US-RESIDENT US WORK-AUTHORIZED

TERMS : W2 Boston, MA In office Full Time

EMPLOYMENT TYPE : W2, 1099 candidates ARE accepted at this time

NOT OPEN TO 3rd PARTY EMPLOYERS

INTERESTED :

Navigate to www.acsgbl.com / careers >

Locate " Senior Salesforce Certified Administrator " >

Click " Apply Now "

DESCRIPTION

The Senior Salesforce Administrator will oversee and enhance the functionality of our Salesforce platform, ensuring it aligns with the organization's changing requirements. This position plays a key role in improving user engagement, refining workflows, and enabling data-informed decisions across teams. The Administrator will work collaboratively with various departments to tailor Salesforce solutions and provide strong support for business processes.

A Successful Candidate Will Have Demonstrated Strengths in These Areas

Ensure the health and governance of AGG's Salesforce instance by implementing best practices, security protocols, and compliance standards.
Handle administrative functions, including user management, security settings, workflow automation, Process Builder, and Flows .
Oversee and maintain data integrity, de-duplication, and data security policies .
Support regular audits of Salesforce , including system updates, release management, and upgrades.
Develop and maintain reports, dashboards, and analytics to support Sales, Marketing, and other business teams.
Implement and deploy standard data management practices to improve data accuracy and usability.
Provide insights from Salesforce data to help inform business decisions and optimize processes .
Partner with Marketing, Sales, and other stakeholders to enhance workflows and drive business efficiency.
Develop and implement business-related processes that streamline operations across all supported teams.
Support the adoption and engagement of Salesforce by providing training, documentation, and ongoing support.
Manage integrations between Salesforce and other third-party technologies.
Respond to user helpdesk and support requests related to Salesforce, sales processes, and integrated technologies.
Troubleshoot and resolve configuration-related issues to ensure optimal system performance.
Other duties as requested by Leadership.

What we are hoping you can bring to the team...

Minimum of 4 years of Salesforce administration experience (B2B preferred).

Salesforce Certified Administrator (SCA) certification is required.

Strong experience in automation tools like Flows, Process Builder, and Workflow Rules .

Experience with data analysis tools (e.g., Analytics Studio, Tableau) is preferred but not required.

Proven ability to manage multiple tasks, prioritize workloads, and meet deadlines .

A creative and analytical mindset with strong problem-solving skills.

Strong relationship-building and collaboration skills , ensuring smooth engagement with stakeholders.

Excellent written and verbal communication skills for training and user support.

Ability to thrive in a fast-paced environment , responding to challenges with poise and professionalism.

Company's website : https : / / acsgbl.com

Job Type : Full-time Onsite Boston, MA

Work Location : Ability to effectively work in a professional manner in the office, in Boston, MA

About Access Global Group (www.acsgbl.com)

Access Global Group is a team of experts in Salesforce Consulting, Support, and Managed Services. Living up to our name, we are a truly global company with offices throughout the United States, Canada, and India and successful projects throughout 37 US states and 15 countries.

Access Global Group is a fully remote company, which means we aren't limited to hiring within the confines of a single district or region. We can add talented individuals to our team based on experience, certifications, and skills from across the globe. This gives our clients access to the most exceptional team overall, not just in their area. Since solutions come in all shapes and sizes, we believe the best team should be just as unique.

The Access Global Group team is comprised of individuals with a wide variety of languages, backgrounds, stories, experiences, and expertise. This makes it hard to find a problem we haven't encountered before and certifies that there is no limit to what can be achieved with Access Global Group.

EEO / ADA Policy

AGG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

ADA Specifications : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Requires the ability to speak, hear, see, and use a computer and other office-related equipment.

Interested in this role?

Kindly apply at www.acsgbl.com / careers >

APPLY NOW.

Our recruitment team looks forward to reviewing your experience!

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What are the responsibilities and job description for the Salesforce Certified Administrator - Onsite - Boston, MA position at Access Global Group?

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