What are the responsibilities and job description for the Salesforce Certified Administrator - Onsite - Boston MA position at Access Global Group?

Access Global Group is hiring an experienced Senior Salesforce Certified Administrator with extensive Administrator handson knowledge for this OnSite role US physical resident.

REQUIRED : USRESIDENT US WORKAUTHORIZED

TERMS : W2 Boston MA In office Full Time

EMPLOYMENT TYPE : W2 1099 candidates ARE accepted at this time

NOT OPEN TO 3rd PARTY EMPLOYERS

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DESCRIPTION

The Senior Salesforce Administrator will oversee and enhance the functionality of our Salesforce platform ensuring it aligns with the organizations changing requirements. This position plays a key role in improving user engagement refining workflows and enabling datainformed decisions across teams. The Administrator will work collaboratively with various departments to tailor Salesforce solutions and provide strong support for business processes.

A Successful Candidate Will Have Demonstrated Strengths in These Areas

Ensure the health and governance of AGGs Salesforce instance by implementing best practices security protocols and compliance standards.
Handle administrative functions including user management security settings workflow automation Process Builder and Flows .
Oversee and maintain data integrity deduplication and data security policies .
Support regular audits of Salesforce including system updates release management and upgrades.
Develop and maintain reports dashboards and analytics to support Sales Marketing and other business teams.
Implement and deploy standard data management practices to improve data accuracy and usability.
Provide insights from Salesforce data to help inform business decisions and optimize processes .
Partner with Marketing Sales and other stakeholders to enhance workflows and drive business efficiency.
Develop and implement businessrelated processes that streamline operations across all supported teams.
Support the adoption and engagement of Salesforce by providing training documentation and ongoing support.
Manage integrations between Salesforce and other thirdparty technologies.
Respond to user helpdesk and support requests related to Salesforce sales processes and integrated technologies.
Troubleshoot and resolve configurationrelated issues to ensure optimal system performance.
Other duties as requested by Leadership.

What we are hoping you can bring to the team...

Minimum of 4 years of Salesforce administration experience (B2B preferred).

Salesforce Certified Administrator (SCA) certification is required.

Strong experience in automation tools like Flows Process Builder and Workflow Rules .

Experience with data analysis tools (e.g. Analytics Studio Tableau) is preferred but not required.

Proven ability to manage multiple tasks prioritize workloads and meet deadlines .

A creative and analytical mindset with strong problemsolving skills.

Strong relationshipbuilding and collaboration skills ensuring smooth engagement with stakeholders.

Excellent written and verbal communication skills for training and user support.

Ability to thrive in a fastpaced environment responding to challenges with poise and professionalism.

Companys website :

Job Type : Fulltime Onsite Boston MA

Work Location : Ability to effectively work in a professional manner in the office in Boston MA

About Access Global Group ()

Access Global Group is a team of experts in Salesforce Consulting Support and Managed Services. Living up to our name we are a truly global company with offices throughout the United States Canada and India and successful projects throughout 37 US states and 15 countries.

Access Global Group is a fully remote company which means we arent limited to hiring within the confines of a single district or region. We can add talented individuals to our team based on experience certifications and skills from across the globe. This gives our clients access to the most exceptional team overall not just in their area. Since solutions come in all shapes and sizes we believe the best team should be just as unique.

The Access Global Group team is comprised of individuals with a wide variety of languages backgrounds stories experiences and expertise. This makes it hard to find a problem we havent encountered before and certifies that there is no limit to what can be achieved with Access Global Group.

EEO / ADA Policy

AGG is an equal opportunity affirmative action employer providing equal employment opportunities to applicants and employees without regard to race color religion age sex sexual orientation gender identity / expression national origin protected veteran status disability status or any other legally protected basis in accordance with applicable law.

ADA Specifications : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Requires the ability to speak hear see and use a computer and other officerelated equipment.

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