Bartender-Palm Bar

Position Title: Bartender

Reports To: Lead Bartender

Department: Food & Beverage

Employment Type: Full-Time / Part-Time

Rate: 10.00 per hour plus tips

Tips are pooled by day for hours worked. 5% of servers tips go to bartender

Position Overview

Bartenders at Palm Bar are responsible for providing an elevated beverage experience to guests in a luxury resort environment. They will craft high-quality cocktails, provide exceptional service, and maintain a clean and organized bar. Bartenders will report to the Lead Bartender and collaborate closely with servers, food runners, and other front-of-house staff to ensure smooth service.

Key Responsibilities

Beverage Service

• Prepare and serve cocktails, wine, beer, and non-alcoholic beverages in accordance with recipes and presentation standards.
• Provide personalized drink recommendations and engage guests with knowledge of the cocktail, wine, and spirits menu.
• Maintain knowledge of beverage trends, local ingredients, and seasonal offerings.
  
  

Guest Experience

• Deliver friendly, efficient, and attentive service while creating a memorable guest experience.
• Anticipate guest needs and respond promptly to requests.
• Resolve guest concerns with professionalism and in collaboration with leadership when necessary.
  
  

Bar Operations

• Set up and break down the bar for daily service, ensuring cleanliness and organization.
• Stock and replenish bar inventory, including garnishes, glassware, and spirits.
• Assist with regular inventory counts and report any shortages or discrepancies to the Lead Bartender.
  
  

Team Collaboration

• Work closely with servers to fulfill drink orders in a timely manner.
• Support the Lead Bartender in executing bar promotions, special events, and private parties.
• Uphold a spirit of teamwork by assisting other FOH team members as needed.
  
  

Cleanliness and Compliance

• Follow all sanitation, health, and safety standards.
• Maintain a clean and organized workspace, including bar counters, glassware, and storage areas.
• Properly store and label products to ensure freshness and prevent waste.
• Comply with all state and local alcohol service regulations.
  
  

Qualifications

• 2 years of bartending experience in a luxury resort, upscale bar, or high-volume restaurant setting.
• Extensive knowledge of cocktails, wines, beers, and spirits.
• Proficient in using POS systems (experience with Toast preferred).
• Strong communication and interpersonal skills.
• Ability to multitask and remain calm under pressure.
• Availability to work flexible hours, including weekends and holidays.
  
  

Leadership Structure

• Lead Bartender: Direct supervisor responsible for bar operations, training, and leadership.
• F&B Manager: Provides oversight for overall FOH operations.
• Culinary Director: Oversees both FOH and BOH operations, ensuring seamless service.
  
  

Performance Expectations

• Deliver exceptional guest experiences through professional and personable service.
• Prepare consistent, high-quality beverages while adhering to brand standards.
• Maintain a clean, organized, and well-stocked bar.
• Contribute to a positive team environment through collaboration and communication.
  
  

Join us at Palm Bar and become a key part of delivering the luxury resort experience. If you’re passionate about hospitality and mixology, we’d love to have you on our team!