What are the responsibilities and job description for the Access Management is hiring: Assistant Community Manager in Chicago position at Access Management?
Why is Access Management an Employer of Choice?
We believe in fostering a positive and supportive work environment that values our employees' well-being. If you're excited about the prospect of joining our team and experiencing these benefits firsthand, we invite you to apply today!
Medical / Dental / Vision insurance - Percentage of premium covered by Access Management for all full-time positions
9 paid days off
40 hours PTO available after 90 days of employment
40 hours PTO available after 6 months of employment
Matching 401k plan
15,000 Employer paid life insurance available for all full-time positions with the option to purchase additional coverage
Short and long-term disability available
Accidental Death and Dismemberment Plan
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Job Summary
Provides administrative and clerical support to Community or Portfolio Managers in all areas. Serves as contact for all Homeowners and Board Members. Performs all duties in accordance with Access Management’s policies, processes, and procedures and within the realm of the management philosophy.
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.
Receive incoming phone calls / email and respond as directed or appropriate.
Draft and send professional correspondence for a variety of matters to homeowners, board members, committee members, vendors, etc. (in a variety of formats – letters, emails, etc).
Fill in for receptionist as needed.
Maintain the Portfolio Manager's schedule, calendar, and files.
Assist in maintaining the Community’s hard files and uploading files to Vantaca.
Keep a spreadsheet of all ARC applications and status, providing correspondence to committee members and homeowners within 24 hours.
Communicate with managers regarding the status of ARC Applications with a minimum of weekly contact.
Assist in posting and keeping the Community website updated, which includes the daily syncing of Connect with the website and adding monthly committee and board agendas and minutes as needed.
Send out email blasts as requested by Manager and Board.
Update HOA contact and Board / Committee information with up-to-date information.
Assist in the preparation and organization of all materials needed for board meetings.
Receive and respond to any homeowner and / or Board of Director inquiries (verbal and written) in a professional, efficient, and timely manner.
Serve as the direct staff liaison for ARC Committee and Landscape Committee.
Receive and track all ARC submittals, process ARC application payments, attend meetings, draft agendas and minutes, and send follow-up response letters to the homeowners.
Assist Community Manager with the creating, printing, and mailing of the newsletter (Quarterly).
Assist in processing the recording of the return ballots for annual meeting / elections.
Work with the Community’s Inspector when required on the violation process.
Assist Community or General Manager in developing the operating budget for facilities maintenance and monitor expenditures.
Assist the Community Managers with the organization of Annual, Budget, Board, Election, and Special meetings of the Association within legal requirements.
Properly document all Homeowner requests and process accordingly.
Additional Responsibilities
Practice and adhere to Access Management’s Service Standards.
Conduct business at all times with the highest standards of personal, professional, and ethical conduct.
Perform or assist with any operations as required to maintain workflow and to meet schedules.
May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments
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