PM Valet Parking Supervisor

Access Parking Management is one of the fastest growing parking companies in the country. When it comes to parking, APM is the experts!

Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today!

Do you love driving cars? Meeting new people? Do you love tips? Are you energetic and fast on your feet? Well then, we are looking for you. APM Valet Attendant plays a significant role in the success of the company. They are the first person our customers see upon arrival, and the last person our customers see when they depart. A warm welcome, smiling face, and professional demeanor are of the utmost importance.

Description:

The Valet Supervisor oversees valet attendants and the flow of the day-to-day valet operations, under the direction of the Director of Operations to always ensure a professional valet experience.Also, parking and retrieving guest vehicles, as well as serving guests in a hospitable manner to ensure positive guest encounters during arrival and departure.

Valet Supervisor Duties:

• Greets guests in a friendly manner (e.g., ideally by name) and is responsive and timely with correspondence and problem resolution during the shift.

• Investigate allowances and discrepancies, reporting issues to the manager when necessary.
• Park and retrieve guest vehicles in a timely and courteous manner; use claim tickets to ensure appropriate delivery of the vehicle.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working.
• Load and unload luggage carts and vehicles when necessary.
• Maintain a clean work area.
• Other related duties that may be assigned by a Director of Operations from time-to-time.
• The Valet Supervisor will be expected to work varying hours including weekends, evenings, holidays, etc.

Education:

• High school diploma or GED preferred but not required.

Experience:

• Strong customer service experience.
• Parking industry experience is preferred.

Skills:

• Ability to drive a car.
• Ability to communicate professionally and effectively.
• Willingness to be flexible.

• Capable of working alone on a shift or with one or more other valets.
• Ability to handle challenging and at times, emotionally charged situations.

• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
• Demonstrates a sense of urgency and timeliness.
• Excellent team building and interpersonal skills.

Physical Demands:

• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 25 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability to bend, stoop, squat and lift frequently throughout a shift.

To be hired, all candidates must submit to a background check and pre-employment drug screen.

APM is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

Job Type: Full-time

Pay: From $15.25 per hour

Benefits:

• Free parking
• Opportunities for advancement
• Paid training

Compensation Package:

• Overtime pay
• Tips

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekends as needed

Work Location: In person

Salary : $15