What are the responsibilities and job description for the Senior Surgical Scheduler position at ACCESS SPORTS MEDICINE & ORTHOPAEDICS PLLC?
Job Details
Job Location: Exeter, NH
Position Type: Full Time
Salary Range: Undisclosed
Description
Job Description
|
Job Title: Senior Surgical Scheduler |
Department: Scheduling |
|
Reports to Surgical Scheduling Manager |
FLSA Status: Non-Exempt |
Position Summary: The Surgical Scheduler is responsible for all aspects of Surgical Scheduling.
Essential Functions include but are not limited to:
- Responsible for all aspects of surgical scheduling which include; surgeries, pre-op clearance, pre-op testing, special equipment ordering, ensuring staff availability, post-op follow up, physical therapy, and triaging questions to the physicians regarding surgery
- Ability to field phone calls, handle patient concerns accordingly, and document the medical record
- Complete physician requests/orders and address any issues/concerns regarding scheduling
- Strong attention to detail and communication skills
- Provide assistance to staff as needed
- Good interpersonal skills in establishing effective working relations with staff.
- Ability to effectively train new staff members.
- Handling & protecting patient information, maintaining HIPAA standards
- Promotes internal and external customer satisfaction.
- Builds and promotes a culture of service excellence and continuous improvement.
- Attendance: works as scheduled and is compliant with Attendance and Tardiness Policy.
- Perform all other duties as assigned.
Qualifications
Education & Qualifications:
- 5 years of Surgical Scheduling experience
- Required: High School graduate or equivalent;
- Preferred: Associates or bachelor’s degree
