What are the responsibilities and job description for the Administrative Coordinator- Substance Use position at Access-Supports for Living?
Location: New Rochelle
Hours: 35 hours per week/ Full Time – 5:45 am – 1:45 pm (On-site Only)
Pay Rate: $22.00 p/h
Position Summary: The program assistant supports our participants and clinical team in our dual-licensed OMH/OASAS MAT program. Reporting to the Office Manager of Addiction Services, the program assistant, in tandem with the program coordinator, will ensure program success by providing administrative support in our fast-paced medication assisted treatment clinic.
Responsibilities:
- Support a high-performing culture aligned with TGCW core values and B.A.S.I.C Tenets: Balance, Accountability, Satisfaction, Inclusion, and Communication.
- Coordinating the daily administrative activities, including psychiatric and medical scheduling, patient check-in and checkout, and participant medical record maintenance.
- Creates medical records in Electronic Health Record (EHR), OASAS, and GPRA maintenance system, for new and existing participants.
- Liaison for toxicology screenings & reporting.
- Screens incoming telephone calls and responds to questions with the ability to escalate calls appropriately and effectively.
- Handles questions, needs and concerns of waiting patients. Alert staff if someone appears ill or under the influence of drugs.
- Records minutes for meetings and attendance.
- Always adhere to strict CFR Part 42 confidentiality standards.
- Works cooperatively with other staff to assure that sites are safe, clean, and secure.
- Maintains professional manner in all communications, both written and oral.
- Verifies insurance eligibility for all participants on a predetermined basis.
- Responsible for all billing functions including collection of patient fees in accordance with the organization's fee schedule, reconcile payments, receipts, and deposits in the EHR. Keeps track of missed payments.
- Interfaces with the Billing Department to ensure that all financial records and transactions are accurate and up to date via Daily Activities Forms (DAF’s).
- Administrative support to the Program Director and Clinical Supervisor(s) as needed and requested.
- Provide support to the greater Clinical Admin team as needed basis.
Qualifications:
- Bi-Lingual English/Spanish helpful.
- 1 year experience in substance use preferred or related field experience. Internships okay.
- Working knowledge of EHR systems, myEvolv a plus.
- Highly organized with the ability to prioritize effectively.
- Proficient in Microsoft Office 365, with emphasis on Excel, Word, and Outlook.
Travel Requirements: Less than ~10%
Physical Requirements: These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.
We encourage applicants with disabilities who may need accommodations in the application process to contact: droyal at theguidancecenter.org. Correspondence sent to this email address that is not related to requests for accommodations will not be reviewed.
About Us:
The Guidance Center of Westchester's mission is to improve the well-being of people of all ages through innovative and effective programs that enable everyone to learn, work, and thrive.
TGCW offers essential and lasting support to those in our communities challenged by mental illness, substance use, poverty, and homelessness. We empower our participants to become active members of their community through education, treatment, housing, rehabilitative and vocational services. Founded in 1942, TGCW is a community-based nonprofit organization helping over 5,000 people each year. TGCW has an annual operating budget of ~$22 million and employs 250 people. We provide services to communities throughout Westchester County, with service sites in Mount Vernon, New Rochelle, Mamaroneck, Yonkers, and Peekskill.
Access: Supports For Living/Guidance Center of Westchester is an EEO employer-EEO
#TGCW
Salary : $22
