Sales Engineer

Access Wireless Data Solutions is a value-added Reseller/Distributor for high quality cellular based modems and routers utilized in machine-to-machine (M2M), IoT solutions. We represent a broad cross section of products from the leading OEMs in the industry.

We are seeking a highly motivated technically oriented individual to join our growing team. The responsibilities for this position include assistance with pre and post sales customer support, service calls and other technical related activities, including hands-on set up of cellular modems and routers. Prior skills in working with Cradlepoint, Semtech (formerly Sierra Wireless), Digi and Peplink routers and modems is preferred. Communication skills including written and conversational are required. After a 90-day evaluation period, we provide medical vision and dental insurance, 401K and paid vacation and holidays. The position is full time, 8:30 AM to 5:00 PM, Monday through Friday. Qualified job seekers should have reliable transportation.

To perform this job successfully, an individual must adequality perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Basic Requirements:

• Ability to communicate effectively (verbal and written correspondence).
• Outstanding customer service skills.
• Exceptional organizational skills.
• Strong written and oral communication as well as presentation skills.
• Ability to prioritize and manage multiple tasks simultaneously.
• Ability to work with hands (making cables, building, and repairing devices, etc.).
• Ability to handle multiple projects, working in a fast-paced environment and meet deadlines.
• Ability to exercise discretion and independent judgment in making decisions.
• Ability to interact effectively and positively with all team members, partners, and vendors.
• Take ownership of every call and ensure that each client issue is resolved.
• Continue to expand knowledge of the M2M and IoT Cellular industry regarding new products, protocols, and solutions.

Technical Requirements:

• Cellular experience in M2M and IoT is preferred.
• Technical support experience in cellular and/or networking technology.
• Excellent technical, problem solving, and analytical skills.
• Ability to deliver technical presentations to virtual audiences.
• Understanding of how switches, routers and access points work.
• Working knowledge of networking concepts such as TCP/IP, Port Forwarding, VPN, Firewalls, Ethernet, and Wi-Fi routing.
• Working knowledge of Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint.