What are the responsibilities and job description for the Datacenter Engineer position at accesso?

Job Description

Position Overview :

As a Datacenter Engineer you will be responsible for supporting a large client for our professional services team . You will primarily help maintain, support, and build our Dell and Cisco servers. We are looking for an individual who is skilled in Windows environments, passionate about what they do, organized, detail-oriented, and a team player!

Location : This role will be located in Dallas, TX. This will be a hybrid role to start and will transition to fully remote, with occasional travel after a few months.

Reports to : Engineering Manager, SRE

Travel ✈️ Requirement : Up to 25% travel will be required to Dallas, Orlando, and Fort Lauderdale.

What you'll be working on :

Environment / Infrastructure

Evaluate environment and implement standards according to best practices

Operations

Manage and maintain a global environment of 400 Dell and Cisco servers

Manage and maintain storage and backup solutions

Monitor power and cooling

Automate bare metal provisioning

Create documentation on system designs, procedures, processes, and changes

Work with vendors and application owners as needed to resolve issues

Communicating day-to-day activities, operational challenges, or general feedback to management through defined reports and regular meetings

Responsible for special projects related to assignments, customer needs, or service management requirements

Periodic participation in an after-hours on-call rotation supporting production environments 24x7

Ability to learn and adapt SRE practices and actively promote a DevOps culture

What you bring to the role :

3 years of enterprise datacenter or storage engineering.

3 years of experience with Cisco UCS, Cisco Hyperflex, Dell PowerEdge OR storage solutions such as DellEMC PowerMax or Isilon, or Veritas Backup appliances.

3 years of experience with VMWare vCenter and vSAN storage

Automation / scripting experience using PowerShell, Bash, Terraform or Ansible.

Solid understanding of networking concepts including TCP / IP, DNS, DHCP, IPAM, host firewalls, and load balancing.

Able to work effectively with peers in a team environment, while also working in a self-directed manner on multiple tasks.

Must be able to work in a matrixed organization.

Must be able to articulate technologies and solutions to all levels of customer and contract personnel.

If you don't have all the qualifications listed, don't worry! We understand everyone's career path is unique, and still encourage you to apply if you feel this role is aligned with your career trajectory.

Perks & Benefits :

Competitive compensation package, because your hard work deserves recognition;

4-week Paid Time Off for the first 3 years, with increasing accrual afterward – so you can go "OOO" and take that vacation you've been dreaming of 😎;

8 hours of paid Volunteer Time Off to contribute to causes close to your heart. Making a difference, made easy.

Inclusive Family Benefits, including a $7,500 benefit for surrogacy, adoption, and fertility. Because family planning should come with support 🫶;

Take advantage of our 6-week paid Parental Leave to focus on what matters most during significant family moments;

Extend your care to your pets 🐾 with our group pet insurance options – because furry family members matter too!

Choice of four medical insurance plans, including two employer-contributed HSA options and a $0 Teladoc copay. Your health, your choice;

Benefit from employer-paid short & long-term disability and life insurance, as well as a matching 401K for a secure financial future;

Gain unlimited access to Udemy for Business to support ongoing learning and career development;

Prioritize mental well-being with resources like the Calm app, our robust EAP program, and Teledoc Mental Health services;

Enjoy a flexible work schedule that aligns with your team's schedule ⏰.

Salary offered is based upon experience.

Salary Range

85,000—$120,000 USD

LIFE at accesso :

At accesso , we believe that fun is a fundamental part of the workday! From our tech to our passion for attractions, we infuse fun into everything we do, and our culture is no different. We've created a virtual environment with no shortage of connection – so share memes and high fives 🙌 with teammates, or break up your day with virtual escape quests, "Online Office Olympics" and more! Work-life balance is important here too, so you'll have flexibility in choosing the work setting and hours that fit your life best (so long as your work permits).

We believe that diversity is vital to innovation and that when we celebrate what makes each of us unique, we create a more inclusive environment where you can truly thrive🌱. Our people are our most treasured asset, and we are proud to have such talented, passionate and tech-savvy professionals on our team💚. We are dedicated to providing equal opportunities for all, and any hiring decisions will be assessed on qualifications, merit and business need. If there are any accommodations you may need throughout the hiring process, please feel free to email us at careers@accesso.com so that we can set you up for success. Learn more about Diversity & Inclusion at accesso . You can review our candidate privacy statement here : Candidate Privacy Statement

ABOUT accesso :

Our team is on a mission to improve the guest experience with technology. We support some of the world's top attractions and leisure & entertainment venues 🏟🎡🎢🚢🎻 by creating innovative technology solutions that enhance the guest journey from start to finish. Currently, accesso® employs over 500 team members around the globe 🌎, many of whom come from the industries we serve. From ticketing and eCommerce to virtual queuing and more, we understand firsthand what makes our clients and their guests smile, and we're constantly developing new solutions to enhance the guest experience while helping our clients streamline operations and drive revenue.

Salary : $85,000 - $120,000

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