Residential House Supervisor

Position Overview: The House Supervisor is responsible for overseeing the planning, implementation, and management of all aspects of the program. They play a crucial role in ensuring the delivery of high-quality services, coordinating staff members, maintaining compliance with regulatory standards, and promoting the overall well-being of clients.

Key Responsibilities:

• Client Care Oversight:
  • Ensure the physical and emotional well-being of clients by overseeing daily operations.
  • Coordinate healthcare services, appointments, and medication administration.
  • Monitor the implementation of individual personal supplies, safety protocols, and treatment plans.
  • Conduct assessments and develop safety plans/protocols.
• Staff Management:
  • Provide leadership and guidance to staff members, including training and onboarding.
  • Manage personnel files, training compliance, scheduling, and performance evaluations.
  • Supervise direct support professionals and ensure adequate staffing levels for client needs.
• Administrative Tasks:
  • Maintain accurate client records and documentation.
  • Manage client petty cash, program expenses, and budgets effectively.
  • Ensure compliance with regulatory requirements and licensing standards.
  • Handle correspondence, inquiries, and communications with stakeholders.
  • Review services implementation and complete assessments as necessary.
• Facility Management:
  • Maintain a safe, clean, and comfortable environment for clients.
  • Oversee routine maintenance and repairs, manage supplies inventory, and equipment.
  • Ensure compliance with safety regulations and accessibility standards.
• Program Development and Implementation:
  • Develop individualized support plans for clients and organize activities.
  • Facilitate community integration and participation opportunities.
  • Implement quality improvement initiatives to enhance services.
• Communication and Liaison:
  • Communicate effectively with clients, families, stakeholders, and other service providers.
  • Liaise with healthcare professionals, social workers, and emergency services.
• Emergency Preparedness and Crisis Management:
  • Develop and implement emergency response plans.
  • Provide immediate support and assistance during crises or emergencies.
  • Collaborate with emergency services and other agencies as needed.
• Training and Professional Development:
  • Provide ongoing training and education for staff members.
  • Support staff in their professional development goals.

Qualifications:

• Preferred Bachelor's degree in social work, psychology, human services, or a related field.
• Previous experience in program management or related administrative roles.
• Strong leadership and interpersonal skills.
• Excellent communication, organizational, and problem-solving abilities.
• Knowledge of regulatory requirements and best practices in the field.